EFG International

PBS - Business Support

EFG International  •  Luxembourg, LU (Onsite)  •  9 days ago
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Job Description

Key Responsibilities

1. Client Due Diligence and KYC Execution

  • Perform KYC reviews for new clients, verify identities, and document risk profiles in line with internal standards and regulatory requirements .
  • Conduct periodic and event-driven KYC reviews for existing clients, update client information, and reassess risk classifications .
  • Validate completeness and consistency of client documentation and escalate missing or deficient information to Relationship Managers [CONFIRM: exact stakeholder title] .

2. Financial Crime Risk Assessment and Control

  • Identify and assess Anti-Money Laundering (AML) and KYC risks within Private Banking business processes at client and transaction level .
  • Implement and operate defined controls to mitigate identified AML/KYC risks, in line with the FLoD framework and ICS requirements .
  • Review alerts and unusual activities generated by monitoring tools and escalate potential financial crime concerns to the relevant teams .

3. Compliance and Policy Adherence

  • Apply applicable AML/KYC laws, regulations, and internal policies in day-to-day activities and client file reviews .
  • Challenge deviations from policy and propose corrective actions to Relationship Managers and line management where required.
  • Contribute to the maintenance and continuous improvement of PBS procedures and checklists by providing feedback on recurring issues and control gaps .

4. Incident Reporting and Escalation

  • Report suspicious activities and potential breaches promptly to the designated compliance and financial crime teams, in accordance with internal escalation protocols .
  • Document investigation steps and rationales for escalations to ensure auditability and traceability of decisions .

5. Training, Guidance and Awareness

  • Promote AML/KYC awareness within the Private Banking business by providing day-to-day guidance to Relationship Managers and assistants on documentation and risk requirements .
  • Support the preparation and delivery of targeted training sessions or briefings on KYC/AML topics for front-office staff, in collaboration with Compliance.

6. Collaboration and Stakeholder Management

  • Collaborate with Compliance, Risk Management, and other control functions to support a robust AML/KYC framework in Private Banking .
  • Liaise with Operations and other support functions to resolve data, documentation, and process issues impacting KYC quality.
  • Share best practices and lessons learned with PBS colleagues to foster consistent application of standards across the team .

Skills, Experience and Qualifications

  • Bachelor’s or Master’s degree in Finance, Law, or a related field .

  • Demonstrate strong knowledge of AML and KYC regulations, standards, and best practices relevant to Private Banking .
  • Apply practical experience of the local Private Banking market to assess client risk and business rationale .
  • Identify potential legal issues related to the general conduct of business and escalate appropriately .

  • Fluent in French and English, both written and spoken .

Personal Competencies and Behaviours

Aligned with the organisation’s values :

  • Accountability – Take ownership for tasks and challenges, follow through on actions, and seek continuous improvement in KYC quality and timeliness .
  • Hands-on – Act proactively, manage priorities, and deliver high-quality results within agreed timelines .
  • Passionate – Show commitment to high standards of compliance and client protection, and strive for excellence in execution .
  • Solution-driven – Focus on practical, risk-aware solutions that support fair client treatment while meeting regulatory expectations .
  • Partnership-oriented – Promote collaboration and teamwork across PBS, front office, and control functions, working with an entrepreneurial and constructive mindset .
EFG International

About EFG International

EFG International is a global private banking group offering private banking and asset management services and is headquartered in Zurich. Its registered shares (EFGN) are listed on the SIX Swiss Exchange. As a leading Swiss private bank, EFG International has a presence in major financial centres and growth markets, operating in around 40 locations worldwide, with a network spanning Europe, Asia Pacific, the Americas and the Middle East.

As one of the best-capitalised Swiss private banks, EFG International is a financial partner that offers the security and solidity needed to provide clients with effective support. An entrepreneurial spirit has shaped the bank since its inception, enabling it to develop hands-on solutions and to build long-lasting client relationships.

In other words: Entrepreneurial thinking. Private banking.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Zürich, CH
Year Founded
1980
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