Job Description

General Information

Job ID

36106

Location

Katowice, Poland

Work Types

Full Time

Categories

Client Payroll

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

Take the lead in delivering high-quality payroll services while guiding a small, dedicated team. In this role, you will combine hands-on expertise with people leadership, ensuring accuracy, compliance, and excellent client experience, especially across complex Italian payroll matters.

Key Responsibilities

• Lead, coach, and develop a payroll team (up to 10 people), including performance reviews, goal setting, and engagement initiatives
• Coordinate daily operations, set team priorities, and ensure timely, accurate service delivery
• Act as a key point of contact for clients, managing both standard and complex payroll queries
• Oversee payroll processes in line with internal policies and local regulations
• Manage escalations and support service discussions with clients
• Ensure compliance with legislation changes and maintain up-to-date payroll knowledge (Italy focus)
• Collaborate across teams to resolve operational challenges and improve service delivery
• Support training and knowledge-sharing within the team and broader audience

Key Requirements

• 5+ years of payroll experience, with strong knowledge of Italian payroll and legislation
• Proven experience in team management and people development
• Ability to manage client relationships, including complex discussions and escalations
• Experience working with payroll systems, tools, and reporting to local authorities
• Strong organisational and coordination skills with the ability to prioritise effectively
• Confident communication skills in English and Italian (minimum C1 level for both)
• Proactive mindset with a focus on quality, continuous improvement, and client satisfaction

What’s in it for you?

• An exciting opportunity in an international company
• Convenient central location of the office (Katowice)
• Stable employment
• Flexi-time and hybrid/remote working
• An international and dynamic environment
• Private medical care
• Life insurance
• Co-financing for the Multikafeteria program (e.g. Multisport card)
• Access to a language platform with 12 different languages to learn
• Access to a mental health and well-being platform offering a variety of functionalities that will support you in caring for your well-being
• Exceptional people and atmosphere
• Christmas and occasional gifts
• Co-financing of holidays (social fund)
• Opportunity to take part in charity projects

We’re looking forward to getting to know you!