Job Description

Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

Reporting to the Director, Shared Services, Payroll & Billing, the Payroll Tax Audit Specialist supports payroll and finance by helping ensure accurate payroll tax processing, compliance with federal, state, and local regulations, and timely filing and reconciliation of payroll tax returns. This role is well-suited for an early-career professional who is detail-oriented and analytical, with a working knowledge of payroll tax concepts. The position also supports payroll tax and related audit activities by preparing documentation, researching variances, and partnering with internal teams and external agencies/vendors to resolve issues.

OUR VALUES

Every Associate must demonstrate our values of:

• INTEGRITY – We never compromise on our word. We act with transparency – we are a trusted partner.
• PRIDE – We are proud of our people, and they are proud to work for MasterCorp.
• QUALITY – We do things the right way and strive to continuously improve.
• DEPENDABILITY – We keep our promises. We are accountable for our actions. We meet or beat our deadlines – you can count on us.
• RESPECT – We value and appreciate every member of our team. We treat each other as we wish to be treated ourselves.

COMPETENCIES REQUIRED

• Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
• Courage – Steps up to address difficult issues and says what needs to be said.
• Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Drives Results – Consistently achieves results, even under tough circumstances.

ESSENTIAL FUNCTIONS

• Assist with the review, preparation, and submission of payroll tax filings and payments across multiple jurisdictions (federal, state, and local) in accordance with established calendars and procedures.
• Support quarterly and annual payroll tax reporting and year-end processes, including W-2 preparation and reconciliation (and corrections as needed).
• Support the reconciliation of payroll tax accounts by identifying discrepancies, researching root causes, and assisting with corrections and adjustments; help support balancing to payroll reports and the general ledger (as applicable).
• Help maintain accurate employee and company tax records, registrations, and documentation, including audit trails and compliance files.
• Assist with responding to agency notices (e.g., federal/state/local tax notices), gathering supporting data, documenting resolutions, and tracking items through closure.
• Support payroll tax audits and other payroll audit activities by reviewing payroll data for accuracy, preparing requested support, and maintaining audit documentation.
• Monitor changes in payroll tax laws and regulations and help implement updates as needed (e.g., rate changes, reciprocity/local requirements, new jurisdiction setup support).
• Partner with payroll team members and cross-functional stakeholders (Finance/Accounting/HR) to ensure timely and accurate payroll processing and tax compliance.
• Support process improvement efforts by maintaining standard work documentation and identifying opportunities to improve accuracy, controls, and cycle times.

EXPERIENCE AND EDUCATION

• Associate’s or bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent combination of education and experience).
• 1–3 years of experience in payroll, payroll tax, accounting, or a related role with exposure to payroll concepts and/or tax principles is preferred.
• Proficiency with Microsoft Excel and Microsoft Word (e.g., sorting/filtering, basic formulas, and working with reports).
• Experience working with payroll systems and/or payroll tax filing vendors is preferred.
• Fundamental Payroll Certification (FPC) preferred; Certified Payroll Professional (CPP) a plus.

OTHER QUALIFICATIONS

• Strong attention to detail and accuracy.
• Strong organizational and time‑management skills.
• Ability to work with confidential information with professionalism and discretion.
• Excellent communication and problem‑solving abilities.

TRAVEL REQUIREMENTS

• Rarely – on average 5% of travel on a quarterly basis

WORK ENVIRONMENT

This position works in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets.

PHYSICAL DEMANDS

FREQUENCY

• Lifting up to 25 pounds
• Rare
• Pushing/Pulling up to 25 pounds
• Rare
• Bending and stooping
• Occasional
• Climbing of stairs/ladders
• Occasional
• Sitting
• Frequent
• Walking
• Frequent
• Standing
• Frequent
• Talking
• Frequent
• Hearing
• Frequent
• Reaching
• Frequent
• Use of hands to finger, handle, grasp or feel
• Frequent

The Payroll Tax Audit Specialist is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, genetics or protected Veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Physical Requirements:

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.