Job Description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

About the Opportunity
Dayforce is seeking a Payroll Tax Analyst to join our Managed Services team. In this role, you will support clients with payroll tax compliance, accurate payroll tax submissions, and year-end balancing activities. You will serve as the primary point of contact for client tax inquiries related to employee-level payroll and tax filing while partnering with internal teams to ensure compliance, resolve issues, and deliver exceptional customer service.
What You'll Get to Do
Client Support & Tax Compliance
• Serve as the primary customer contact for Managed Tax inquiries and coordinate with internal teams to ensure timely resolution.
• Support all aspects of payroll and tax compliance by researching and interpreting federal, state, and local tax laws and regulations.
• Assess the impact of tax law changes on employee payroll processing and communicate updates to internal partners and clients.
• Develop, document, and maintain payroll tax processes, including ownership of quarterly documentation reviews.
• Perform special payroll tax and compliance transactions, including multi-state wage and tax reallocations.
Year-End Activities
• Coordinate employee-level year-end tax activities for assigned clients.
• Provide Dayforce Tax Services with third-party sick pay wage and tax totals.
• Complete W-2C submissions and provide second-quarter recaps of W-2C activity and amendment requests.
• Participate in year-end planning meetings and serve as a payroll tax subject matter expert.
Business Partnership
• Act as the liaison between Dayforce Tax Services and assigned clients.
• Build and maintain strong relationships with Managed Services Payroll, Case Management, Dayforce Tax Services, and other internal partners.
• Support cross-functional collaboration to ensure client readiness and ongoing compliance.
Quarter-End & Implementation Support
• Balance quarter-end payroll tax activity by researching and resolving discrepancies.
• Prepare and submit payroll tax amendment requests, including determining refund or payment requirements.
• Support new customer implementations by participating in User Acceptance Testing (UAT) and implementation activities to ensure payroll tax compliance and client readiness.
Skills and Experience We Value
• 3+ years of payroll tax, payroll administration, or human resources/payroll experience; 5+ years preferred.
• Experience working in high-volume, multi-state payroll environments.
• Experience with wage and tax balancing and federal, state, and local payroll taxes is preferred.
• High school diploma or GED required; Bachelor's degree in Business, Tax, Human Resources, or equivalent experience preferred.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, problem-solving, and time management skills.
• Strong customer service orientation and ability to work independently and collaboratively.
• Demonstrated ability to identify, analyze, and resolve moderately complex payroll issues.
• Experience applying payroll auditing techniques and principles.
• Strong understanding of payroll tax compliance and associated regulatory requirements.
• Knowledge of payroll tax research methods and issue resolution.
• Understanding of employee state and local taxation requirements.
What Would Make You Stand Out
• Experience supporting payroll tax compliance within a managed services or outsourcing environment.
• Experience working with Dayforce Payroll or similar cloud-based payroll solutions.
• Strong knowledge of multi-state payroll taxation and year-end processing.
• Experience supporting payroll tax activities during system implementations.
• Payroll or tax-related certifications.

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
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