Job Description

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

The Payroll Systems Analyst assists with System Administration for all payroll and timekeeping platforms. This role ensures that the technical infrastructure accurately reflects organizational policies, the organization’s business structure, union contracts, and compliance with tax laws.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Execute end-to-end payroll processing, including data validation, variance analysis, and timely distribution of pay. *

• Assist management with special projects and reports as requested utilizing Cognos reporting tools and dataviews including, but not limited to labor, deductions, historical, and forecasted reporting. *

• Collaborate with the payroll processing team to resolve complex payroll inquiries and discrepancies for employees and management. *

• Assist with the functional administration of UKG WFM. Configure system setting, business processes, pay rules, and hyperfinds to support timekeeping, scheduling, and attendance. *

• Identify system bottlenecks, design automated workflows, and eliminate manual payroll workarounds. *

• Lead the user acceptance testing (UAT) and validation of software updates, patches, and tax table changes. *

• Provide necessary data extracts, audit trails, and documentation for internal or external financial audits. *

• Act as Tier 2 technical support for the payroll processing team, working closely with HR, IT, and Finance. Write system guides and train end-users on platform updates. *

• Cross-train within the payroll department to include tip pools, commission calculations, basic timekeeping, and reporting. *

• Perform other duties as assigned

Qualifications:

• Must be 18 years of age or older.

• Minimum of 3 years of experience in Payroll, or a related industry

• Bachelor's degree in Accounting, Business Administration, or a related field.

• Relevant work experience can be substituted for education - 5 years.

• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).

Knowledge, Skills, and Abilities:

• Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word.

• Experience working closely with complex payroll systems, such as Workday or UKG system configuration, or HRIS analytics

• Advanced proficiency in Microsoft products (VLOOKUP/XLOOKUP, Pivot Tables, formulas).

• Deep understanding of payroll tax compliance, wage-and-hour laws, and payroll accounting principles.

• Must be able to meet deadlines and multitask with minimal supervision.

• Must be able to maintain confidentiality of employee and company information.

• Experience using database reporting tools or writing basic SQL queries preferred

• Hands-on system implementation or migration experience.

Job Demands:

• While performing the duties of this job, the employee is required to:

• Standing Occasional (<33%)

• Walking Occasional (<33%)

• Sitting Frequent (34-66%)

• Bending Occasional (<33%)

• Stooping Occasional (<33%)

• Hand-Eye Coordination Frequent (34-66%)

• Finger Dexterity Constant (>67%)

• Lifting Occasional (<33%) (0-10lbs maximum weight)

• Climbing Stairs Occasional (<33%) (10ft maximum height)

• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.