Job Description

Job Type:

Fixed Term

Build a brilliant future with Hiscox

We are looking for a detail-oriented and proactive Payroll Specialist to join our HR Operations team in Lisbon.

In this role, you will be responsible for supporting payroll and benefits administration for Belgium and the Netherlands, working within an international environment where accuracy, collaboration and service excellence are key. Beyond day-to-day payroll operations, you will also have the opportunity to contribute to payroll transformation and continuous improvement projects, helping to enhance processes and employee experience.

If you enjoy working in a fast-paced, collaborative environment and are passionate about delivering a high-quality service, we'd love to hear from you.

Key Responsibilities

• Manage end-to-end payroll administration in line with local legislation and labour regulations for Belgium and the Netherlands.
• Prepare, validate and maintain payroll data, ensuring accuracy and compliance.
• Review payroll calculations, including salaries, deductions, overtime, bonuses and terminations.
• Maintain accurate payroll documentation and employee records.
• Perform payroll audits and quality checks to ensure data integrity.
• Support statutory payroll reporting and ensure compliance with all local legal requirements.
• Administer employee benefits, including health insurance, life insurance and pension schemes.
• Act as the main point of contact for employees regarding payroll and benefits-related queries.
• Liaise with external payroll providers, insurance companies and internal stakeholders.
• Produce payroll and benefits reports for internal and external audits.
• Participate in payroll-related projects, process improvements and systems enhancements.
• Contribute to delivering an excellent employee experience through efficient and customer-focused HR support.

What We're Looking For

• Degree in Human Resources, Business Administration, Finance or a related field.
• 3–5 years' experience in Payroll and Benefits administration.
• Experience supporting payroll within an international or multinational environment
• Experience working on payroll-related projects, process improvement initiatives or system implementations is highly desirable.
• Fluency in English is mandatory (spoken and written).
• Strong knowledge of Microsoft Excel and the Microsoft Office suite.
• Good understanding of payroll legislation, employment law and compliance requirements.
• Exceptional attention to detail and high levels of accuracy.
• Ability to manage confidential information with discretion and professionalism.
• Strong organisational skills and the ability to work under pressure while meeting tight deadlines.
• Excellent communication and stakeholder management skills.
• A proactive, solution-oriented mindset with a strong customer service focus.
• Collaborative team player with flexibility and a continuous improvement mindset.

Why Join Us?

• Be part of an international HR team supporting multiple European markets.
• Work on exciting payroll and HR transformation projects.
• Join a collaborative environment where your ideas and contributions are valued.
• Opportunity to develop your expertise in international payroll and broaden your career within a global organisation.

Work with amazing people and be part of a unique culture