Job Type: Full Time
Hours: 9:00-6:00 PM EST M-F
Salary: 20.00
Benefits: Available after 90 days for full-time employees
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
of Position:
The Payroll Specialist will be responsible for processing and reporting payroll and completing other related payroll tasks. In order to be successful in this position the person applying should be effective and efficient in all of the following skills and possess all of the following requirements or knowledge.
Job Duties / Responsibilities / Essential Functions:
Process benefits deductions, Wage Garnishments, 401K deductions, & Union Dues
Use UKG to process payroll in a multisite and multistate environment.
Rate Changes & Calculate Retro Pay
Answer emails and phone call regarding payroll related questions
Terminate employees in UKG and being compliant with State laws
Completes payroll reports as needed.
On-board employees using UKG
PTO and Accrual tracking using UKG
Work on other projects as assigned by the Payroll Manager
Knowledge of Canadian Payroll a plus but not necessary
Required Knowledge /Skills / Abilities / Qualifications:
Experience and advanced knowledge of Paycom and UKG are preferred.
3-5 years experience processing multisite and multistate payroll.
Must be a team player.
Must be able to perform all of the aforementioned job functions.
Bachelor’s degree preferred but not required.
High school graduate or GED required.
Environmental/Physical Demands
Ability and willingness to sit at a desk for the length of your scheduled shift.
Ability and willingness to lift up to 20 LBS
Ability and willingness to type on a computer.
Ability and willingness to view and read a computer screen for the length of your scheduled shift.
Ability and willingness to speak with vendors and internal employees via telephone or email.
Ability and willingness to make quick decisions.
Ability and willingness to deal with high-stress fast-paced situations.
Ability and willingness to interpret data accurately.
Work Environment
Office/Call Center
If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights! As your call center partner, we realize we are an extension of your brand, a privilege we take very seriously. To protect your brand and deliver on our promise of exceptional customer service, you benefit from one of the most comprehensive agent training programs in the industry.
With 31 contact centers in the United States and Canada, you can take advantage of more than 50 different telephony-related services, including traditional inbound, outbound, and BPO work, as well as customized programs to meet your specific needs. With no program too big or too small, AnswerNet looks forward to adding you to our roster of more than 10,000 satisfied customers.
