Job Description

Position Title: Payroll Specialist

Work Setup: Onsite

Schedule: 9:00 AM to 6:00 PM

Job Location: Clark Outsourcing - Building 35, Philexcel Business Park, Clark, Pampanga

Quick Rundown:

We are seeking a detail-oriented Payroll Specialist to manage the end-to-end payroll process, ensuring employees are paid accurately and on time. This role is responsible for payroll processing, statutory compliance, final pay, payroll adjustments, tax annualization, loan deductions, and resolving payroll-related concerns while maintaining confidentiality and compliance with company policies.

What You’ll Do:

Payroll Processing

• Manage end-to-end payroll preparation, including data extraction, data loading, validation, cross-checking, and reconciliation of all payroll information before finalization.

• Ensure payroll reports and individual payslips are accurately generated and transmitted within specified timelines.

• Maintain strict confidentiality, accuracy, and compliance in all payroll processes.

Statutory Contribution Processing

• Compute SSS, PhilHealth, Pag-IBIG, and BIR deductions.

• Review employee records for accurate contribution details.

• Process monthly government remittances on time.

• Prepare and submit required statutory reports.

• Reconcile contribution reports before payment.

• Process contribution adjustments and corrections.

• Maintain accurate statutory contribution records and documents.

Final Pay Processing

• Prepare complete and accurate final pay computations covering tax refunds, unused leave balances, outstanding deductions, severance pay, and other applicable components.

• Validate supporting documents and secure approvals through HRIS to ensure timely release of final pay.

• Coordinate with stakeholders to ensure clarity and alignment on computations.

Payroll Dispute Management

• Receive, evaluate, and process payroll-related disputes such as attendance corrections, shift changes, overtime differentials, and leave adjustments.

• Compute dispute adjustments with accuracy, update trackers, and ensure inclusion in the next payroll cycle.

• Provide clear communication and resolutions to employees and supervisors within SLA.

Retro Pay Processing

• Compute retroactive payments due to salary adjustments, delayed contract updates, or prior period corrections.

• Validate computations against timesheets, HR changes, and supporting documents.

• Coordinate release through payment requests and ensure timely crediting.

Tax Annualization & 13th Month Pay

• Prepare and distribute annual tax refund/due payslips, ensuring accuracy of annualization computations.

• Compute mid-year and year-end 13th month pay with full documentation and ensure timely dissemination of payslips.

Loan Deduction Management

• Maintain updated records and ensure accurate deductions for BPI, SSS loans, Savii, and Tendo Pay.

• Reconcile loan data against payroll systems and partner reports to prevent miscomputations or missed deductions.

What We’re Looking For:

• Bachelor's degree in Accounting, Finance, Human Resources, or a related field.

• At least 1 year of payroll experience, preferably in a BPO or high-volume payroll environment.

• Strong knowledge of Philippine payroll processes, government-mandated benefits, taxes, and statutory deductions.

• Proficient in Microsoft Excel and Google Sheets with strong analytical and reconciliation skills.

• Excellent attention to detail, accuracy, organizational, and time management skills.

• Ability to handle confidential payroll information with professionalism and integrity.

• Strong communication and problem-solving skills with the ability to collaborate across teams.

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!