Job Description

We are recruiting for Payroll Specialists! This is a exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!

Location: Our Cheadle office - Southgate Centre One 319 Wilmslow Road Heald Green. Cheadle Manchester SK8 3PW

Hybrid working - 3 days in office and 2 days from home

JOB PURPOSE:

• To deliver World Class Service to clients
• To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time

KEY OBJECTIVES:

• World Class Service delivery
• Accurate and timely payroll delivery
• Client retention

KEY DUTIES/TASKS:

• Collate, interpret and validate data supplied by clients for processing
• Process client data in line with departmental processes & procedures
• Communication with clients in line with departmental processes and procedures
• Analyse & manage payroll output for accuracy and to meet legislative requirements
• Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
• Perform reconciliations and EOY processes as required by the client schedule
• Prepare and complete manually calculated payslips
• Respond to allocated client queries and take appropriate action in accordance with service level performance targets
• Liaise with other departments to meet client service definition criteria
• Ensure client Payroll Procedures manual is current
• Provide information as necessary to statutory bodies
• Maintain knowledge of current ADP products and services
• Maintain knowledge of current statutory legislation
• Work with other team members to meet payroll deadlines
• Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
• Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
• Carry out other duties as required to fulfil the role
• Follow ADP policy as stated in the Associate Handbook

SKILLS AND KNOWLEDGE:

• Minimum of 2 years UK payroll experience
• Payroll legislation knowledge
• Strong customer service skills
• Good communicating and influencing skills
• Results orientated
• Process and quality orientated
• Microsoft Office, including Excel, Word and PowerPoint

BENEFITS:

• 25 days holiday with the option to buy/sell
• Pension scheme
• Life assurance cover
• Private medical insurance
• Employee discount portal
• Study support
• Employee volunteering scheme