The Role You Could Play
We’re looking for a detail-oriented and service-driven Payroll Officer to join our Support Centre team. In this role, you’ll play a critical part in delivering a seamless, accurate and compliant payroll experience for every MECCA team member.
Working within a high-performing Payroll team, you’ll take ownership of end-to-end payroll processing, ensuring team members are paid correctly and on time, every time. You’ll collaborate closely with People & Education and Finance, helping maintain data integrity and supporting a positive team member experience, while also contributing to continuous improvement as MECCA continues to grow.
What You Will Be Doing
Deliver end-to-end fortnightly payroll processing with accuracy and timeliness
Manage payroll variations including terminations, leave calculations and adjustments
Maintain payroll data integrity across systems, ensuring confidentiality and compliance
Respond to payroll queries, providing clear, timely and stakeholder-focused support
Contribute to process improvements, system enhancements and testing initiatives
Collaborate with People & Education and Finance teams to ensure accurate data flow and payroll outcomes
What You Will Bring
Minimum 4 years’ experience in payroll, ideally in a high-volume environment
Knowledge of payroll legislation including PAYG, superannuation and Awards
Proven ability to manage end-to-end payroll processes with high accuracy
Experience with payroll systems (e.g. Workday, HR3, UKG or similar) and intermediate Excel skills
Retail industry experience highly desirableincluding knowledge of the GRIA awards
Strong communication skills with a service-oriented and solutions-focused mindset
Your Life At MECCA
Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivatedeach and everyday to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Access to bonus and incentive programs
Access to quarterly product allowance
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.
To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers

Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.
Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family.
Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz).
Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking.
Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.