Job Description

Payroll Officer

Location: Hybrid 2 days per week ( 80 Holloway Road, London , N7 8JG)
Working Hours: 37 Hours per week
Contract Type: Permanent
Salary: £30,870 - £39,450

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

We are looking for a Payroll Officer to join our People team and help us deliver a professional, accurate and compassionate payroll service for colleagues across the organisation. About the Role

As our Payroll Officer, you’ll play a key role in ensuring every colleague is paid correctly, on time, and in line with legislation and internal policies. You’ll support the end‑to‑end payroll process, administer pension schemes, and act as a trusted point of contact for payroll queries.

This role would suit someone who thrives in a busy payroll environment, enjoys problem‑solving, and is committed to delivering an exceptional service.

What you'll be doing

Payroll Processing

• Process monthly payroll changes including new starters, leavers, variations, deductions and timesheets.
• Manage statutory payments, attachments of earnings, and adjustments for sickness or parental leave.
• Produce accurate monthly payroll runs for multiple groups of employees.
• Prepare required payroll information for HMRC and other agencies.

Compliance & Reporting

• Ensure all payroll activity complies with legislation, including tax, NI, RTI, auto‑enrolment and HMRC deadlines.
• Administer pension contributions and maintain pension scheme systems.
• Support year‑end and pension year‑end processes.
• Work collaboratively with Finance to reconcile payroll accounts and resolve variances.

Systems & Process Improvement

• Maintain payroll systems with updates and enhancements.
• Review and recommend improvements to payroll processes and data flows.
• Support data activities linked to TUPE transfers.
• Contribute to updated payroll policies and procedures.

Stakeholder Support

• Provide timely and professional advice to managers and employees regarding payroll queries.
• Supply accurate salary data for internal stakeholders, including Finance and People teams.
• Build strong relationships across the organisation.

Continuous Development

• Keep up to date with payroll and pensions legislation.
• Participate in training and development opportunities.
• Maintain expertise across payroll, HR processes and pensions.

What you'll bring

• Minimum 3 years’ experience in a busy payroll environment.
• Strong working knowledge of payroll legislation, tax, NI, RTI and auto‑enrolment.
• Experience with payroll and pension year‑end processes.
• Excellent IT skills, especially Excel; knowledge of payroll/HR systems (Workday desirable).
• Analytical, detail‑focused and able to work autonomously.
• Ability to prioritise, meet deadlines and communicate clearly with a range of stakeholders.
• Relevant payroll qualification, OR the ability to demonstrate equivalent experience and knowledge.
• A hands‑on team player who adapts well to change, and confidently manages multiple priorities.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-04-19