Job Description

Location: Houston, Texas

Department: Payroll Operations

Overview

We are seeking an experienced Payroll Manager to lead payroll operations supporting a growing portfolio of clients and worksite employees within a Professional Employer Organization (PEO). This role oversees a team of payroll specialists responsible for delivering accurate, compliant, and timely payroll services across multiple pay frequencies.

The ideal candidate is a strong operational leader who thrives in a fast-paced environment, understands the complexity of multi-client payroll, and is passionate about delivering exceptional client service.

Key Responsibilities

• Lead and develop a team of payroll specialists responsible for processing payroll across multiple clients and pay schedules.
• Ensure accurate, timely payroll processing and compliance with federal, state, and local regulations.
• Serve as an escalation point for complex payroll issues and client questions.
• Partner with client service, HR, benefits, and accounting teams to ensure a seamless client experience.
• Maintain strong internal controls related to payroll processing, funding, and payroll tax compliance.
• Drive operational improvements and help implement best practices across payroll operations.
• Support system utilization and reporting within payroll and CRM platforms.

Qualifications

• 5+ years of payroll experience, preferably in a PEO, multi-client payroll environment, or high-volume payroll operation
• 2+ years of leadership or team management experience
• Strong knowledge of payroll regulations and payroll tax fundamentals
• Excellent attention to detail and problem-solving ability
• Strong communication and client service skills
• Experience with HRIS/payroll systems and Microsoft Office

Preferred

• Professional Employer Organization (PEO) experience
• Certified Payroll Professional (CPP) certification

Systems Used

• Microsoft Dynamics CRM
• myHR payroll platform (myHR 1.0 / myHR 2.0)
• Microsoft Office Suite

Our Culture

Our leaders embody our core values: Have Fun, Be Selective, Be Humble, No Surprises, and Want It. We operate in a fast-paced, collaborative environment focused on delivering exceptional service to our clients and their employees.