Job Description

Payroll Analyst

Grade: RCS N

Contract Type: 12 month FTC

Location: Remote ( Teams spends time together at Valley Cross/ Rugby)

Working pattern is 37.5 hours a week over 5 days, 25 days holiday, potential bonus

DHL, an award-winning, leading supply chain business is seeking a Payroll Analyst to play a vital role, performing all accounting processes for their respective operation.

The Payroll Analyst is responsible for supporting the accurate and timely delivery of payroll activities across designated sites within the Payroll Hub. Working closely with Operations and HR Shared Services, the role ensures payroll data is accurately captured, validated, and reported, while identifying and resolving payroll discrepancies and queries.

The role supports payroll compliance and continuous improvement by producing payroll reports, escalating issues where required, and providing guidance and training to operational teams on payroll-related processes. Through effective stakeholder collaboration, the Payroll Analyst helps drive payroll accuracy, service excellence, and process improvements across the business.

WHAT DOES THE ROLE ENTAIL?

• Monitor and support the Payroll data collection process at allocated sites
• Adhere to payroll data and analysis deadlines to facilitate payroll processing
• Support the creation of SmartTime (Kronos T&A) data and TRS data from sites to ensure a smooth transfer to payroll data to live payroll
• Share information in a timely basis and communicate payroll issues promptly to the Payroll Hub manager
• Work closely with the PPC team, People Services, our external Payroll Provider, Finance & Operations to ensure rigorous control systems are in place
• Monthly checking and reconciliation of site payroll reports
• Act as the first contact point to assist with the resolution of pay queries in a timely and professional manner
• Maintain site payroll SOPs
• Validate and raise OCP's for site colleagues where required
• Support the overpayment recovery process as required
• Participation in the monthly SPOC meetings
• Performing manual calculations for Average Holiday Pay and sickness payments as required
• Act as the SmartTime SuperUser for allocated sites, providing non-superusers with training and ad hoc support
• Liaise with PPC/Finance/People Services teams regarding data aspects of payroll decisions
• Adherence to DHL processes / controls
• Manage daily workflow tasks completing in line with agreed SLA's Any other purchasing or operational admin related activities as required by the Controller or Manager

WHAT DO WE NEED FROM YOU?

• Good analytical and numerical skills
• Excellent Excel and MS Office skills
• Previous payroll experience (Desirable)
• Good attention to detail
• Excellent interpersonal and communication skills
• Good telephone and conferencing ability
• Working knowledge of payroll/statutory legislation
• Ability to gather and correlate correct date

WHY JOIN US?

• Private Medical Insurance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.