The Payroll Coordinator supports the Firm’s payroll and timekeeping operations. This position assists with payroll processing and review, monitors time-entry exceptions, trains employees and direct supervisors, prepares reports, and responds to routine payroll and ExponentHR questions. The Payroll Coordinator works with employees, supervisors, Human Resources, Benefits, Accounting, Finance, and other departments to support accurate, timely payroll processing.
This is a non-supervisory position that provides coverage for recurring payroll, training, employee support, and departmental activities.
· Enter and validate approved payroll adjustments, supplemental compensation, deductions, reimbursements, taxable benefits, and other transactions.
· Review payroll reports and supporting documentation for accuracy, completeness, and appropriate authorization.
· Confirm that new hires, terminations, leaves, compensation changes, and other payroll-impacting events are reflected in the appropriate payroll cycle.
· Assist with payroll reconciliations, funding notifications, vendor payments, general ledger support, record retention, and audit documentation.
· Maintain organized payroll files in accordance with departmental procedures and confidentiality requirements.
· Run and review reports for missing or short time, overtime, overtime allocations, billable overtime coding, make-up time, notes, and other payroll-impacting exceptions.
· Review timecards for required hours, leave entries, overtime coding, timekeeper identification, notes, and allocations.
· Notify employees or direct supervisors of discrepancies and follow up on corrections before payroll deadlines.
· Track unresolved issues and escalate them when needed.
· Support final payroll review by confirming that outstanding time entries, approvals, employee changes, leave activity, and exceptions have been addressed.
· Share recurring errors or process gaps with the Payroll & HRIS team to support improvements to reporting, training, and controls.
· Explain supervisor review expectations for schedules, hours worked, leave, overtime, notes, coding, allocations, and approval deadlines.
· Provide hands-on assistance during initial approval cycles and respond to routine questions thereafter.
· Help supervisors navigate the system, address timecard discrepancies, and follow up on corrections while maintaining Payroll’s secondary review.
· Develop and update supervisor job aids, training guides, examples, and reference materials.
· Respond to routine questions about pay statements, deductions, direct deposit, tax withholding, time entry, overtime, leave entry, and system navigation.
· Help employees understand and complete required corrections before payroll deadlines.
· Prepare and maintain employee instructions, job aids, frequently asked questions, and other training resources.
· Escalate complex, sensitive, compliance-related, or policy interpretation questions to the appropriate Payroll & HRIS team member.
· Assist with data collection, validation, and reporting for projects involving Human Resources, Recruiting, Accounting, Benefits, Performance Management, Marketing, and Professional Development.
· Maintain payroll procedures, checklists, training materials, and standard operating documentation.
· Provide coverage during team absences, peak payroll periods, training, and special projects.
· Protect confidential payroll, compensation, tax, banking, and employee information.
· Perform other payroll and HRIS duties and projects as assigned.
· High school diploma or equivalent required. College degree from accredited college in related field preferred.
· Minimum of two years of experience in payroll, accounting, human resources, or related administrative work involving detailed records, deadlines, and confidential information.
· Experience using business systems and Microsoft Office applications, particularly Outlook, Word, and Excel.
· Working knowledge of payroll administration, timekeeping, and basic wage and hour requirements.
· Ability to review detailed information, identify discrepancies, and follow issues through resolution.
· Strong organization, accuracy, customer service, and communication skills.
· Ability to train and assist employees and supervisors clearly and professionally while maintaining confidentiality.
· Fundamental Payroll Certification (FPC) or willingness to pursue payroll certification preferred.
· Experience with payroll processing, timekeeping, HRIS applications, employee training, reporting, or reconciliations preferred.
· Experience with ExponentHR or a comparable payroll and HRIS platform preferred.
This position operates in a professional office environment and routinely requires the use of a computer, telephone, and other standard office equipment. The role requires prolonged periods of sitting while performing detailed work, as well as repetitive keyboarding and data-entry activities. The employee must occasionally lift and carry files, reports, or other materials weighing up to 20 pounds.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Jackson Walker is a Texas-based law firm with a national presence and global reach. With more than 500 attorneys, we're the largest firm in the state and provide comprehensive services in a broad range of practice areas. At the same time, by keeping our offices in Texas—Austin, Dallas, Fort Worth, Houston, San Angelo, and San Antonio—we provide excellent value for clients and maintain the nimbleness to adapt to their needs.
We recognize that our success is built on relationships. For more than 135 years, our firm has represented companies that have changed the face of Texas business. While we remain firmly rooted in the "Lone Star State," our practice has grown to represent corporate clients across the globe who are among some of the biggest names in business. We are proud to represent 45 of the Fortune 100. Internationally, our attorneys have represented clients in over 85 countries and territories, and we are a founding member of Globalaw, a worldwide network of law firms with offices throughout the U.S. and in 80+ cities internationally.
Beyond serving large national and international clients, we're also a good fit for smaller companies, including family-owned businesses, local and regional government agencies, individuals, and nonprofit groups. Whether large or small, our clients know they can depend on us to understand their business and create solutions that address their specific needs.