Job Description

As a people-first organisation, we know that supporting our team members is just as important as looking after our guests, which is why our payroll team plays such a crucial role in our success.
If you're looking for a role where you can build your payroll expertise, develop sought-after HR systems knowledge, and be part of a supportive team that's invested in your growth, this could be the opportunity you've been waiting for.
We're currently seeking a Payroll Coordinator to join our ANZ Payroll team based at our Head Office in Ultimo.
About the Role
Reporting to the Payroll Manager ANZ, you'll play a key role in supporting payroll operations across our diverse hotel portfolio throughout Australia and New Zealand.
This role is ideal for someone who enjoys working with numbers, solving problems, and delivering great service. You'll gain valuable exposure to Dayforce, our global people and payroll platform, while building capability across Payroll, Workforce Management, and Talent modules.
What's in it for you?
• Hybrid working model with 3 days per fortnight working from home
• Monday to Friday business hours
• Exposure to a leading global HR and payroll platform
• Opportunity to develop your payroll, systems, reporting and compliance knowledge
• Supportive team environment with genuine career growth opportunities
Key Responsibilities
• Process new team member onboarding and maintain employee records within Dayforce
• Review rosters, timesheets, and payroll data to ensure accuracy and compliance
• Respond to payroll enquiries through our service desk system in a timely and professional manner
• Support leaders and team members to effectively navigate and utilise Dayforce
• Assist with payroll processing across Australia and New Zealand
• Ensure compliance with relevant legislation, awards, and payroll requirements
• Prepare payroll reports, people metrics, and workforce-related analysis
• Contribute to ongoing system improvements and process efficiencies
About You
We're looking for someone who is naturally organised, enjoys working with detail, and takes pride in delivering accurate outcomes.
You will bring:
• Previous payroll experience, ideally 1+ years in a payroll or payroll support role
• Experience with Dayforce or another HRIS/payroll system (highly regarded)
• Understanding of Australian Modern Awards and industrial instruments (desirable)
• Strong numerical and analytical capability
• Intermediate Microsoft Excel and Word skills
• Excellent attention to detail and accuracy
• Strong organisational and time management skills
• A proactive approach to problem-solving
• Strong communication skills and a customer-focused mindset
• Ability to manage competing priorities in a fast-paced environment
• High levels of professionalism and confidentiality when handling sensitive information
• Unrestricted Australian working rights with no sponsorship requirement

Why TFE Hotels?
At TFE Hotels, we believe in creating experiences people love, including for our own teams.
We give our people the freedom to be themselves, the support to grow their careers, and the opportunity to make a real impact.
You'll enjoy:
• Exclusive Team Member Benefits - Access generous discounts on hotel stays, dining, entertainment, travel and everyday purchases.
• Wellbeing & Flexibility - Flexible work practices and leave options that help you balance work and life.
• Learn, Grow & Progress - Through ACADEME and Genie, you'll have access to learning programs, career pathways and development opportunities designed to help you achieve your goals.
• Global Career Opportunities - Be part of a growing international hospitality business with opportunities to learn, connect and develop across our global network.
• A Culture That Puts People First - Join a collaborative, down-to-earth team where your ideas are valued, your contributions are recognised, and your career can thrive.
A place to belong. A place to grow. A place to go further.