Hello! 👋
At Factorial we're looking for a Payroll Consultant for the DACH Market (HQs in Barcelona!) to make sure our clients have the best onboarding experience.
Ready to be part of the challenge?
You will be responsible for onboarding new clients to our HR software, gathering their feedback ensuring that they use the platform to its fullest. One of your greatest challenges will be to make sure our product can be fully adapted to the client's needs This requires you to perfectly understand their processes and problems and detect possible improvements and opportunities in the product.
What will you be doing?
Onboard clients to our payroll product by assisting them via video calls and email until Factorial is fully implemented in their organisation.
Take a consultative approach to offer clients a customised experience in setting up their accounts.
Understand our clients' needs and challenges and gather their feedback.
Collaborate with the product team to enhance our payroll product—you’ll have a direct impact on the solutions we create!
Share insights for improvement to help us shape the best client journey.
Knowledge of German payroll is essential.
Experience with DATEV (or other german payroll softwares) is a big plus!
Language skills: Native-level German speaker and fluent in English (both written and spoken).
Proactivity: You will need to find effective ways to ensure accounts are fully activated, providing clients with a seamless implementation experience.
Fast Learner: You can quickly become an expert on the software and easily stay up to date on product improvements.
Problem-solving mindset: You’re able to propose alternative solutions and workarounds for unexpected client requests.
Analytical skills: While onboarding clients, you’ll need to understand the specifics of the market and translate this knowledge into actionable insights for our Product team.
Experience: Previous experience as an Onboarding Specialist, Implementation Owner, or Client Success Specialist is a plus.
Structured Career Paths & Salary from 35.000 to 40.000 OTE.
At Factorial, we’re building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we’d love to meet you.
Our Values 🫀
We own it We take responsibility for every project. We make decisions, not excuses.
We learn and teach We're dedicated to learning something new every day and, above all, share it.
We partner Every decision is a team decision. We trust each other.
We grow fast We act fast. We think that the worst mistake is not learning from them.
We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.
We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.
Perks of being part of our team💆
We care about people and we also offer a lot of benefits for employees:
High growth, multicultural and friendly environment 🤝
Alan as private health insurance 🩺
Healthy life with Wellhub (Gyms, pools, outdoor classes) 🧘🏽♀️
Save expenses with Cobee 💰
Language classes 👩🏽🏫
Breakfast in the office and organic fruit 🍏
Nora discounts 🍱
Free caffeine and theine ☕
Pet Friendly 🐕
Wanna learn more about us? Check our website!
#LI-ML2
The business software to manage your whole team.
With over 14.000 clients worldwide in more than 95 countries, Factorial is one of the leading business management softwares for SMEs. We provide intuitive solutions that automate and centralize administrative tasks to provide insights and help your business run smoothly.
Factorial was founded in 2016 in Barcelona and experienced quick growth due to the fact that so many businesses face the same challenge: wasting time on never-ending manual tasks. A few years later, in 2022, Factorial became a Unicorn, propelling us forward to continue on our mission of providing your business with a one-stop-shop solution for all people processes.
Factorial offers solutions like time management, talent management, recruitment, expenses, analytics, document management to name a few. Our all-in-one, user friendly platform makes it easier for businesses to focus on matters, the people within it.
