Job Description

Payroll & Benefits Specialist

Department: People Success

Employment Type: Full Time

Location: Remote US

Key Responsibilities

• Global Payroll Coordination
  • Own end-to-end coordination of global payroll across:
    • US & Canada (semi-monthly)
    • South Africa, Austria, UK (monthly)
    • Contractors and EOR populations
  • Partner with Finance on payroll inputs (e.g., commissions, bonuses)
  • Manage payroll vendors (Rippling + local providers) to ensure accuracy and timeliness
  • Maintain payroll records, audit trails, and reporting
  • Serve as the primary point of contact for payroll-related questions
• Compliance & Tax Management
  • Manage state and local registrations, tax setup, and ongoing compliance
  • Partner with vendors and agencies to resolve tax notices and discrepancies
  • Ensure compliance across jurisdictions as we expand into new regions
• Benefits & 401(k) Administration
  • Own day-to-day administration of US benefits (medical, dental, vision)
  • Manage 401(k) administration, audits, and employee support
  • Support global benefits coordination where applicable
  • Serve as liaison between employees and benefits providers
• Contractor & EOR Oversight
  • Track contractor payments and ensure proper classification
  • Coordinate with EOR partners to ensure accurate payroll and compliance
• Process & Systems
  • Build and maintain:
    • Payroll calendars
    • Documentation and SOPs
    • Process improvements across systems (Rippling and others)
• Support audits, reporting, and system enhancements as needed

Skills, Knowledge and Expertise

• 4-7 years of in-house payroll and benefits management experience, demonstrating exceptional organizational skills and a strong ability to manage sensitive and confidential information with precision, accuracy, and full compliance with applicable regulations.
• Strong multi-state US payroll experience required; global exposure preferred
• Experience in ADP, UKG, Ceridian, Paylocity OR similar HRIS and payroll software. We use Rippling as our HRIS, so if you have that experience - that is the cherry on top!
• Experience managing employee benefits programs (health insurance, 401k, etc.) and knowledge of benefits compliance regulations.
• High attention to detail with an emphasis on accuracy and compliance in payroll and benefits administration.
• Strong written and verbal communication skills, with the ability to interact effectively with employees and management.
• Proven ability to handle sensitive and confidential information with integrity.
• Strong understanding of payroll and benefits regulations and compliance, including tax laws, employee benefits programs, and deductions.
• Ability to manage multiple priorities, balancing payroll, benefits administration, and other HR functions in a dynamic environment.
• Excellent organizational and time-management skills with the ability to meet deadlines consistently.

Benefits

• Competitive base salary, plus opportunity for an annual bonus based on company and individual performance
• Employer subsidized medical, dental, and vision coverage + EAP and other supplemental benefits
• Self-managed paid time off and paid holidays
• 401K plan and matching program
• Work from home with reimbursements for work-related expenses
• Company-provided computer
• Paid volunteer program