At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
The Payroll Associate provides administrative and operational support to the Payroll team by assisting in payroll processing, final pay preparation, payroll monitoring, and employee payroll concerns. The role ensures payroll records are accurate and payroll-related tasks are completed on time.
Key Responsibilities
Assist in processing payroll by preparing and validating payroll-related data
Prepare weekly final pay computations for resigned employees
Track HR-endorsed clearance forms and coordinate final pay release schedules
Update payroll summaries and prepare supporting documents for review
Coordinate with HR and Accounting regarding payroll-related requirements
Prepare BIR Form 2316 for resigned employees
Assist in preparing payroll reports and statutory contribution files
Maintain payroll trackers, including:
> Leave monitoring and validation
> Incentive tracking
> Allowance computation
> Salary-on-hold monitoring
> Payroll dispute tracking
Respond to basic payroll-related inquiries via email and chat
Assist the Payroll team with year-end payroll activities and other administrative tasks as assigned
Qualifications
Bachelor's degree in any field
At least 6 months to 1 year of experience in payroll, HR, accounting, or a related administrative role
Basic knowledge of payroll processes and Microsoft Excel
Detail-oriented with good organizational skills
Willing to learn and work in a fast-paced environment
Amenable to a hybrid work setup (2 days onsite in Eastwood, Quezon City and 3 days work-from-home)
Can start ASAP
Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value.
We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers.
From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.
