Job Description

Join our team

The P&C Operations team is passionate about providing team members with positive experiences, from their pay to the tools we use to support our Total Rewards processes. We want to be easier to do business with and we’re ready to innovate and elevate ourselves and our processes/tools to make that happen. This team has deep knowledge and experience and take great pride in their delivery of services to our customers – the TELUS team.

Here’s the impact you’ll make and what we’ll accomplish together!

You’re an awesome team player who will drive our Total Rewards & supporting operational strategy forward. Your passion, strong payroll expertise and knowledge and exceptional collaboration abilities are strengths that will be critical in the delivery of our products and services. Your insightful portfolio analytics and recommendations and knowledge of our processes and areas for opportunity will influence strategic decisions made by leaders. You’ll also team up with friendly, supportive internal partners, including P&C leadership and business partner members and our key business stakeholders, and external stakeholders, such as government agencies, to shape the future of work.

Here's How

• Execution and/or support of our semi-monthly and monthly payrolls
• Ensure all inputs and outputs of our payroll are compliant with TELUS, legislated or negotiated requirements
• Meet both internal and external auditor’s Sarbanes-Oxley control requirements
• Provide feedback, coaching and information sessions as required to ensure compliance with federal and provincial legislation and company policies
• Accountable for the accuracy, limit in use and protection of team member data within your role
• Leverage and enhance our use of the SAP payroll system to support your deliverables
• Lead the delivery of our year end processes.
• Review and update payroll and benefits-related internal process documentation and content on our intranet site
• Operate as a Trusted Advisor and Ambassador:
• Provide guidance to the P&C Operations team members related to facilitation of escalated issues through problem recognition, research, and analysis
• A key player for the payroll function, issue resolution oversight and other related communication
• Collaborate with business partners to support various programs to our team members, including recommendations to gain direction, alignment, and final approval of your manager
• Build strong relationships across Canada within the P&C community and represent P&C Operations at various meetings, acting as a technical payroll resources
• Provide critical business insights and thought leadership:
• Maintain our compliance adherence brand both internally with audit and externally with government and audit agencies to prevent penalties for non-compliance
• Implement payroll best practices for TELUS’ pay policies to improve processes, deselect non-value-add work to ultimately increase efficiency and time to focus on our customer
• Support the preparation of monthly activity reports that support our P&C Operations dashboard

You're the missing piece of the puzzle

• Valued for 5+ years of payroll and compliance continuous education and experience, in both federal and provincial environments, preferably within large corporate organizations
• Noted as a solid communicator and excellent collaborator who can influence and build strong business partner relationships
• Recognized for managing numerous competing priorities and commitments with extremely high attention to detail in an organized manner
• Experience working in payroll operations across multiple jurisdictions including Canada, US, UK, and EMEA regions
• A track record of executing and delivering on agreed upon objectives
• Pro at using the different functions of Excel and SAP HR and Finance modules
• A university degree or college diploma in Business
• PCP designation

Nice-to-haves

• Bilingual in English and French, both written and oral

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.