Job Description

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.

About the role:

As a Payroll Senior Specialist for Swiss market, you will be a key contributor to the payroll operations service organization. The role includes payroll delivery assurance with high-quality operational support across various areas, including but not limited to:

• Continuous payroll through the payroll control centre

• Garnishments

• Payroll policies and payroll controls

• Compliance controls

• Payment releases

• Reporting to local authorities

You will collaborate closely with internal and external stakeholders to ensure continuous operational excellence. The role also involves supporting the maintenance of local HR business process standards and contributing to continuous improvement initiatives.

Additionally, you will work with clients and country teams to assess and manage localization activities, handle process deviations, and recommend optimal solutions aligned with both organizational and client needs

What do we have to offer?

• Stable employment conditions: permanent employment contract (after a 3-month probation period)

• Flexible working hours and remote work opportunities

• Private medical care (LuxMed)

• Cafeteria system / Sports card

• Lunch card (Edenred)

• Financial allowance for remote work

• Loans for employees

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Life insurance

• Holiday allowance

• Free language courses (during your working hours)

• Annual bonus

• Integration events

• Free parking spaces for employees

• Referral program

• PPK (Employee Capital Plans): 3.5% employer contribution

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

Which tasks can you expect?

• Process payroll cases, provide appropriate resolutions, and act as the first escalation point for operating teams

• Produce timely and accurate payroll in accordance with SD Worx processes, standards, and contractual Service Level Agreements (SLAs)

• Participate in testing and validation related to system updates and configuration changes (e.g., new wage types)

• Support system implementations, including testing phases, parallel processing, and User Acceptance Testing (UAT), in line with SD Worx best practices

• Maintain daily communication with client-designated contacts to ensure effective payroll processing

• Communicate with external parties, such as tax authorities and benefit providers, when required

• Process Year-End activities and generate statutory year-end reports

• Ensure that global and local process standards are understood, implemented, and followed by country teams, while accommodating client-specific requirements

What do you have to offer?

• 3–5 years of experience in payroll outsourcing within an enterprise business outsourcing environment

• Knowledge of payroll processes, including but not limited to:

  • Continuous payroll through payroll control centre

  • Garnishments

  • Payroll policies and controls

  • Compliance controls

  • Payment releases and reporting to local authorities

• Experience with SAP Payroll

• Ability to work under pressure, effectively prioritize tasks, and maintain high levels of client satisfaction

• Strong problem-solving and conflict resolution skills, with a focus on improving HR processes

• High attention to detail and strong organizational skills

• Good communication skills (both verbal and written) in English and the local language