Job Description

Payroll Administration Assistant (Fire) | 10227 | Permanent Contract | 37 hours per week | £25,989 to £26,403 per annum (Scale D) | County Hall, Norwich / Fire HQ Wymondham / Hybrid

Norfolk County Council (NCC) are looking for a well organised and practical Payroll Assistant to join the vibrant and enthusiastic Norfolk Fire Payroll team. Excellent attention to detail, time management and good administration experience are essential for this role.

Your role will be to assist the Fire Payroll Administration team deliver Payroll to our Norfolk Fire and Rescue colleagues. You will manage our service desk (email tickets), take phone calls from colleagues and support in a variety of administration activities.

The role will include updating employee records on Oracle Fusion, processing changes following documented processes and instructions from the team. You will need to establish and maintain good working relationships with all employees while delivering an agreed level of service to specified timescales.

This role is currently hybrid working from home, with an expectation to attend the office one day a week (either County Hall, Norwich or Fire HQ Wymondham).

If this sounds like your next challenge, then apply now!

If you would like a chat about the position, then please contact Christine Hunt – Fire Payroll Lead on christine.hunt@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditionshere.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Redeployment closing date: 2 April 2026 23:59

All other applicants closing date: 16 April 2026 23:59

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.