Eneba

Payments Relationship Manager

Eneba  •  Remote  •  4 months ago
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Job Description

About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. 
About Your Team
Behind every groundbreaking product, there’s an awesome team! A robust Payments Operations team plays a pivotal role in managing and optimising all payment-related processes. Our team is dedicated to optimising payment flows, managing relationships with top-tier payment service providers, and ensuring compliance with global financial regulations.We are problem-solvers at heart, passionate about delivering a smooth, secure, and efficient payment experience for our user base of over 10+ million active users. If you're looking to be part of a collaborative and innovative team that plays a critical role in our company's success, we'd love to hear from you!
About Your Role
We are seeking a highly motivated and experienced Payments Partnership Manager who shall play a crucial role in managing and expanding the company’s relationships with payment providers, ensuring a diverse and reliable set of payment options, negotiating favourable terms to support the company's global operations, and ensuring optimal processing performance by collaborating with cross-functional teams.
This is an Individual Contributor role.

As a Payments Partnership Manager, you’ll:

  • Facilitate the development and implementation of payment strategies in line with the overall business strategic directions to ensure Eneba’s stable growth.
  • Maintain strong relationships with existing payment service providers (PSPs) as well as identify and onboard new partners.
  • Participate in negotiations regarding terms, fees, and service levels with payment partners to ensure favourable conditions for Eneba.
  • Improve payment-related processes, facilitate prompt issue resolution, and improve overall efficiency.
  • Monitor transaction performance and success rates, identifying and resolving issues quickly to minimise user inconvenience.
  • Collaborate with other teams such as product, legal, finance, customer support, marketing, etc. to ensure alignment and integration of payment solutions with the overall business strategy.
  • Perform ad-hoc analysis and research to answer specific business questions and support decision-making.

Requirements

  • 2+ years of experience in payments, financial services, business development, or a related field, on a global level, preferably in the gaming or e-commerce industry.
  • Proven track record of managing relationships with payment service providers and financial institutions.
  • Excellent written and verbal communication skills, ability to present complex information in an easily understandable way. 
  • Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change.
  • Project management experience and confidence in the negotiations process.
  • Time management and planning skills.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.*Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.*Paid volunteering opportunities.*Work location of your choice: office, remote, opportunity to work and travel.*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. 
*Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Eneba

About Eneba

Founded by two college friends and avid gamers Vytis and Zygis, Eneba was launched in 2018. We’re a fast-growing company from Europe with a team of over 200 e-commerce and gaming experts worldwide, trusted by over 10 million registered users.

For gamers: a one-stop shop for all your gaming and entertainment needs with the best deals on over 80,000 products, secure payments, quick refunds, and ready-to-help customer support.

For game publishers: an established and trusted alternative distribution platform that opens up new markets and revenue streams, and enables you to lower operational costs.

For sellers: a fair playing field to present your offer to gamers, compete with other verified sellers, and sell your stock using our simple tools and automated API integration.

For creators and partners: an affiliate program with unlimited earnings, no minimum withdrawals, 30-day tracking cookies, optimization tools, and hands-on support.

For future team members: flexible on-site, hybrid, and remote career opportunities to fuel your personal and professional growth.

Together, we're on a mission to enable everyone to discover the joy of gaming!

Industry
Unknown
Company Size
201-500 employees
Headquarters
London, GB
Year Founded
2018
Website
eneba.com
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