Job Description

Join our Payments Operations team and help shape the future of regulatory reporting through automation and collaboration. You will work on impactful projects, develop your skills, and contribute to a culture of innovation. At J.P. Morgan, your growth is valued—advance your career while making a difference for our clients and the firm.

As a Business Analyst within Corporate and Investment Bank Payments Operations, you will promote automation and execution of EMEA regulatory reporting obligations. You will leverage your analytical skills to support process improvements and key initiatives, collaborating across teams to ensure compliance and operational excellence. Your expertise will help deliver accurate, efficient reporting and foster a culture of continuous improvement.

Job Responsibilities:

• Analyze regulations to identify EMEA reporting requirements and products in scope.
• Collaborate with subject matter experts, Technology, and Product partners to understand procedures and data sources.
• Lead business analysis for reporting obligations using Waterfall and Agile best practices.
• Gather, validate, and own business requirements; write BRDs, define acceptance criteria, perform testing, and raise user stories.
• Identify process improvements and risk mitigation solutions to strengthen control environments.
• Conduct walkthroughs with stakeholders to articulate reporting requirements.
• Execute data analysis, prepare reports, and manage regulatory submissions.
• Prepare SOPs, document changes, and maintain Confluence wiki content.
• Participate in department continuous improvement initiatives.
• Communicate effectively with senior stakeholders on status, progress, issues, and blockers.
• Proactively self-learn and investigate product designs, systems, and payment flows.

Required qualifications, capabilities, and skills:

• Min. 4 years of experience as a Business Analyst or in a similar role.
• Proficient in English.
• Excellent communication and presentation skills across stakeholders.
• Ability to work effectively with individuals from different departments and areas of expertise.
• Advanced proficiency in Microsoft Office, including Excel, Visio, and PowerPoint.
• Ability to analyze data and translate technical information into clear business reports.
• Strong problem-solving mindset with a structured approach.
• Demonstrated leadership, responsibility, analytical skills, and self-motivation.

Preferred qualifications, capabilities, and skills:

• Knowledge of SQL, Alteryx, or Python.
• Additional languages such as Spanish, French, German, or Italian.
• Experience with JIRA and Confluence.
• Familiarity with payment systems such as ACH, SEPA, RTP, Wires, and demand deposit accounts.
• Previous experience in regulatory reporting, business analysis, or process automation within financial services.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.