Job Description

Be at the heart of transforming visions into market-ready products and solutions, while you navigate through and solve complex challenges. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of transformation and innovation. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate on the Strategic Execution team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Working closely with product, operations, technology, and business leaders, you will help solve complex business challenges, implement scalable solutions, and drive execution of strategic priorities across products, regions, and lines of business. The projects you will be engaged in, are strategically important to the Payments organization and may be across products, LOBs, regions and global. Projects may include addressing efficiencies, controls, client and Sales experience improvements, product commercialization, applying automation and innovative technologies, addressing individual client or product challenges, and contributing to and advising on new product development.

The Payments Strategy Execution team, part of Payments Business Transformation serves as the Payments organization internal advisory and execution partner. The team delivers strategic initiatives that drive efficiency, strengthen controls, improve client experiences, and support business growth.

Job responsibilities

• Lead and support strategic transformation initiatives across the Payments organization.
• Manage project workstreams, dependencies, risks, and stakeholder engagement.
• Analyze business processes and data to identify opportunities for efficiency and improvement with little oversight.
• Develop recommendations and present insights to senior management.
• Drive implementation of controls and governance activities.
• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or payments, consulting, product management, or a related field.
• Strong project and process management skills with a proven ability to drive execution.
• Experience with data analysis and problem solving.
• Excellent communication and stakeholder management skills.
• Understanding of the payments products, processes, and industry trends.
• Bachelor's degree in Finance, Economics or a related field required.
• Demonstrated performance in either product management or relevant domain area
• Experience in product deployment processes

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Experience in wholesale banking or Treasury Services/payments
• Advanced degree preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans