About us | Mō mātou
ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident.
You can find more about ACC and the work we do here
About the role | Mō te tūranga mahi
We are recruiting for Payments Officers with a set start date of Monday 14 September 2026. This is a full-time role (40 hours a week), working Monday to Friday between the hours of 8am and 6pm.
We have multiple positions available that can be based at our Wellington office.
As a Payments Officer you will be responsible for accurate, timely and efficient processing of claim and treatment related payment transactions. At the centre of it all, you will demonstrate high-quality customer service and have a collaborative working style.
A large part of this role is working across a high volume of transactions and working through multiple systems that requires a good attention for detail and a natural ability to navigate digital systems and tools.
If you are a bit of a whizz on the keyboard with an eagle eye for detail this could be your next role.
Some of the day-to-day activities in this role include:
About you | Mōu
We’re looking for people to join our Service Delivery teams around the regions so we can continue to meet the demands of the growth in claims volumes, support change interventions underway and execute on initiatives in the Rehabilitation Performance Improvement Programme (RPIP).
We’re looking for people who demonstrate:
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:
The appointing salary for this role will be $60,486 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.
How to apply | Me pēhea te tuku tono
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role.
Applications will run through to 11pm Friday 10 July 2026 however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.
Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any pātai (questions) about the role please email HRHelp
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
