Job Description

Play a crucial role by leveraging your deep industry knowledge to craft unparalleled strategies and solutions, while using your insights to shape innovations and cultivate success.

As a Payments Industry Advocacy Senior Lead in JPMorgan Payments, you will own the global strategy for market infrastructure and payment clearing systems, shaping our point of view and the firmwide growth strategy for Payments. You will work across lines of business and regions to develop unified industry recommendations and viewpoints. You will develop and execute advocacy strategies to engage with policymakers and regulators, contributing JPMorganChase Payments’ industry expertise to evolving frameworks.

Job Responsibilities

• Partner with internal stakeholders and clients in consulting-style engagements to understand market infrastructure challenges, regulatory priorities, and operational realities; translate insights into clear advocacy positions and execution plans.
• Apply deep payments industry expertise to define and evolve the firm’s strategy for payment market infrastructures and clearing systems; align advocacy positions with product roadmaps, commercialization goals, and client outcomes.
• Lead cross‑LOB collaboration to craft firmwide viewpoints on emerging regulation, standards, and schemes (e.g., real‑time payments, cross‑border, ISO 20022), ensuring coordinated external engagement.
• Engage with Sales, Product, Banking, and Treasury Officers in account and market planning to deliver strategic industry and treasury solutions informed by regulatory and market developments.
• Serve as a trusted advisor to senior leaders; synthesize market demands and regulatory trends into actionable recommendations and executive-ready narratives.
• Maintain an open relationship with market regulators and supervisors with insights into regulatory dialogue across the market.
• Partner closely with Product teams to ensure adherence to local regulations, controls frameworks, and governance approval processes
• Represent the firm in working groups, consultations, and forums.
• Drive measurable outcomes from industry engagement, focusing on well‑documented input to public consultations, prudent risk mitigation, operational readiness, and enablement of business objectives consistent with regulatory requirements and firm policies.

• Establish feedback loops and KPIs to track advocacy impact on client segments, product readiness, operational resilience, and partner satisfaction; communicate progress and risks to leadership.

Required Qualifications, Capabilities, and Skills

• 8+ years of experience in the payments industry or across a broad set of related products, with a record of shaping policy, standards, or market adoption.
• Demonstrated success advising large, complex financial services organizations on go‑to‑market trends and operational readiness; ability to design modified strategies using a consultative approach for complex businesses.
• Deep understanding of the global regulatory landscape impacting payments, and experience translating regulatory developments into business strategy and product implications.
• Proven ability to influence and deliver results in highly matrixed environments; exceptional relationship management skills.
• Executive communication and storytelling skills; ability to present to senior internal and external stakeholders.
• Strong program leadership: organized, self‑directed, and able to prioritize across multiple markets, timelines, and stakeholder groups.
• Advanced level knowledge of risk management and controls, regional and local nuances, and governance requirements
• Proven ability to identify opportunities for market growth in line with regulatory requirements
• Demonstrated prior experience influencing across functions and teams while delivering value at scale

Preferred Qualifications, Capabilities, and Skills

• Management consulting background focused on payments policy/operations.
• Experience engaging with industry associations, standards bodies, and public consultations; established network across key market infrastructures and policy forums.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans