Job Description

Leverage your strategic skillset to advise Payments product owners and firmwide stakeholders on emerging global payments industry and public policy trends

As a Market and Product Expansion Manager Vice President on the Payments Industry Advocacy team, you will help shape the firm’s payments advocacy strategy and point of view, partnering across lines of business, regions, and control functions to develop unified industry positions and recommendations. You will also play a key role in engaging with policymakers, regulators, and industry bodies, ensuring JPMorgan Payments’ perspectives are represented in evolving regulatory and market frameworks. This role requires strong judgment, executive-ready communications, and the ability to operate across complex stakeholder environments.

JPMorgan Payments actively participates in—and helps lead—a significant global change agenda through our Payments Industry Advocacy function. The team’s objective is to influence and advise Payments product owners and firmwide stakeholders on emerging global payments industry and public policy trends across a range of topics (with a particular focus on the policy and industry landscape for Agentic AI in payments), and to translate those insights into clear strategic recommendations, advocacy positions, and product opportunity identification.

Job responsibilities

• Develop clear, defensible positions on major industry topics and help drive internal alignment across product, coverage, and control partners, including Agentic AI-related topics as one priority area where relevant to payments.
• Evaluate global and regional payments trends (market structure, business models, regulatory change, standards evolution, emerging risks/opportunities).
• Synthesize insights into actionable recommendations for senior leaders and key firmwide stakeholders.
• Partner closely with Payments product teams, Government Relations, Legal, Risk, Compliance, Operations, and Technology to translate external developments into internal strategy, product implications, and engagement plans.
• Influence decision-making across multiple stakeholders, balancing advocacy goals with risk, controls, and operational realities.
• Prepare leadership for external meetings through tight briefing materials, talking points, and scenario-based Q&A.
• Draft high-impact briefing memos, leadership updates, and strategic presentations for internal and external audiences.
• Oversee or contribute to structured governance routines that support product readiness against evolving market/regulatory requirements.
• Performs market research to understand the local needs and requirements for product improvements
• Develops and maintains a deep understanding of our products and services to effectively tailor collateral to specific markets

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product, strategy, government relations, regulatory affairs, or industry advocacy
• Strong understanding of risk management and controls, regional and local nuances, and governance requirements
• Proven ability to comprehend and interpret market regulatory requirements to confirm and secure required market approvals and operational requirements
• Working knowledge of public policy and regulatory change processes; ability to translate policy developments into business and product implications.
• Proven ability to identify opportunities and risks, structure ambiguous problems, recommend solutions, and drive decisions., or industry
• Demonstrated ability to work collaboratively and influence cross-functional stakeholders across business, product, technology, and control functions.
• Strong executive-level writing and verbal communication skills; ability to create crisp memos and persuasive presentations.
• Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred qualifications, capabilities, and skills

• Experience engaging with policymakers, regulators, industry associations, standards bodies, and public consultations.
• Experience developing and socializing advocacy positions, messaging frameworks, and engagement strategies for complex stakeholders.
• Familiarity with risk management, controls, governance, and/or structured product readiness processes in financial services.
• Prior experience in payments (transaction banking, merchant acquiring, card networks/ecosystem, clearing/settlement, or adjacent financial infrastructure).
• Familiarity with Agentic AI concepts and their potential implications for payments industry policy and advocacy (alongside other emerging payments topics).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans