With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
To capture and process inwards and outwards payments on systems and ensure excellent service delivery in an efficient timeframe through proper communication with different stakeholders.
Key accountabilities
Operations
Handling of payments in terms of pre-processing, pre-vetting, scanning, call back
Communicate with customer/RM in respect of payments
Provide an excellent customer service
Comply to SLA in place
Abide to Absa banking practice & procedures
Maintain the highest standard of internal control & operating procedures in line with Absa group policies
Effect proper filing where required
Escalate complaints to higher officials – officer / supervisor/ manager
Teamwork
Work closely with other team members as one team to deliver excellent performance
Provide cover for other team members as required.
Accounting and Reporting
Assist in producing Management Information when called upon
Assist in the buildup of Monthly statistics
Role/Person Specification
Education
Bachelor's Degree: Banking
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
