Job Description

Our client, an innovative and fast-growing company operating within the iGaming and online entertainment sector, is currently looking to hire a Payment Solutions Manager to join their team in Malta

This is an exciting opportunity to join a highly customer-focused business that combines data-driven decision-making with a fast-paced and entrepreneurial environment. The company is dedicated to delivering seamless user experiences while continuously improving products and services through innovation and customer insights.

About the Role

As a Payment Solutions Manager, you will play a key role in shaping and optimizing the company’s payment ecosystem, driving improvements across both customer experience and commercial performance.

You will work closely with cross-functional stakeholders including Product, Engineering, Operations, Finance and Legal teams, taking ownership of payment products and partnerships while ensuring smooth delivery and ongoing optimization.

Key Responsibilities:

• Evaluate business requirements, identify opportunities for improvement and develop scalable payment solutions

• Drive optimization initiatives across payment products with a focus on customer experience and commercial performance

• Onboard and manage relationships with payment providers and external partners

• Monitor product performance and customer behaviour, leveraging insights to improve payment experiences

• Lead payment-related projects from inception through to successful delivery, ensuring timelines and objectives are met

• Own data-driven analysis and transform insights into actionable recommendations and business decisions

• Facilitate workshops and ideation sessions to identify customer pain points and prioritize improvements

• Collaborate with internal stakeholders to define requirements and ensure alignment across teams

• Identify and mitigate risks while ensuring smooth implementation and project execution

• Conduct research, gather feedback and support product validation before execution

Requirements:

• Previous experience within the payments space, ideally with exposure to both fiat and crypto payments within iGaming

• Strong understanding of payment products, customer journeys and operational processes

• Demonstrated ability to identify business opportunities and drive improvements

• Excellent analytical and problem-solving skills with strong attention to detail

• Ability to manage multiple priorities independently in a fast-paced environment

• Strong communication and stakeholder management skills, including exposure to executive-level interactions

• Understanding of relevant compliance, legal and regulatory frameworks

• Strong business mindset with the ability to translate customer needs into practical solutions

• Self-driven, proactive and highly results-oriented approach

Additional Information:

• Full-time permanent role based in Malta

• Hybrid/on-site working model

• Competitive salary package in the region of €45–65K gross annually