Job Description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

Paragon is seeking a Trust Processor as we continue to grow our team! In this role, you will be responsible for performing various accounting, administrative, and data entry tasks to support Paragon’s operations and services.

• Review and post payments received through various channels and accurately apply towards open balances in the company’s system
• Investigate and resolve payment discrepancies such as duplicate payments, overpayments, incorrect allocations
• Handle direct communication with customers and internal team members to assist with incoming inquiries
• Handle office administrative duties related to incoming and outgoing mail needs

Qualifications:

• Hybrid position - one day a week required in office
• Ability to work within a team to achieve customer and company goals
• Ability to learn and efficiently work in numerous systems and applications
• Ability to handle competing priorities and changing deadlines
• Ability to handle numbers accurately, reconcile differences and review financial data
• Self-motivated and strong attention to detail
• Proficient in Microsoft Word and Excel
• Strong interpersonal and communication skills
• Associate’s degree or equivalent work experience desired
• Previous experience within an office setting preferred
• Previous experience in an accounting environment preferred

Compensation and Benefits:

• $20-21 per hour (DOE)
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy (18 days) and 9 paid holidays
• 401(k) plan with company matching and immediate vesting

We look forward to you joining the team!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.