Job Description

The responsibility of the payment poster is to log and prepare payment batches from the bank for posters. Balance Insurance and Patient payments from Imagine to Bank.

Job Duties:

• Pull remits manually and electronically for deposits daily
• Accurately post payments and/or denials via ERA, EFT, and paper remits appropriately to accounts and balance payments posted back to the original deposit amounts
• Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management
• Researches and resolves unapplied and/or unidentified claim payments
• Identifies allowances, deductibles and co-insurance and ensures accurate posting
• Investigates all insurance recoupments to determine if they are correct or need to be appealed
• Runs electronic deposit reports and processes payments
• Run Credit Card payments for in house payment plans
• Review and interpret insurance carrier explanation of benefits (EOB)
• Code and post all receivables from insurance companies, and third-party payors on patient accounts
• Ability to efficiently manage multiple tasks and to prioritize workload
• Working closely with Supervisors on reversals of payments, adjustments, transfers, and refunds
• Work with management to research reimbursement and billing issues
• Adheres to Confidentiality and HIPAA Privacy and Security Policies and Procedures
• Performs other related duties as assigned.

Requirements

• High School or Equivalent
• Minimum of 1-3 years’ experience in billing
• Ability to read Insurance EOBs

Skills and Abilities:

• Knowledge in Microsoft Excel
• Must be comfortable interacting with employees, medical staff, leadership and medical providers
• Must demonstrate strong analytical skills and proficiency with Microsoft office products
• Must have strong critical thinking skills
• Maintains effectiveness when experiencing major changes in work tasks or the work environment
• Ability to work independently without close supervision
• Ability to exercise judgement and make decisions
• Ability to perform in a high productivity, fast-paced environment
• Interpersonal skills and conflict resolution