Job Description

Position: Payment Expert
Number of hours: 40 hours/week
Schedule: BST

Tasks required:

• Process and monitor online payments, ensuring smooth and secure transactions.

• Support the integration and maintenance of payment gateways (e.g., local bank transfers, Revolut, PayPal, Stripe, Square).

• Assist in resolving payment issues, chargebacks, and disputes.

• Monitor transactions for fraud, errors, and compliance risks.

• Ensure adherence to financial regulations and security standards (PCI DSS, GDPR).

• Analyze payment data and suggest process improvements.

• Collaborate with finance and customer support teams on payment-related matters.

• Stay updated on industry trends and emerging payment technologies.

• Other ad hoc tasks that would be assigned would be related to payment processing and customer account management

Requirements:

• 3+ years of experience in payments, banking, or fintech.

• Familiarity with payment gateways, online transactions, and fraud detection.

• Understanding of financial regulations and security compliance.

• Experience with chargeback management and payment reconciliation is a plus.

• Ability to work independently and collaborate with cross-functional teams.

• Must have working experience with banks and payments

• Knowledge of basic accounting is a must

• An understanding of accounting best practices is necessary

• Strong problem-solving and analytical skills.

• Experience with word-processing software and spreadsheets (e.g., MS Office, Google Suite) and with financial database

• Self-starter with the ability to work proactively and independently

• Clear and concise communicator with effective English verbal and written communication skills

• Highly adaptable to changing circumstances and priorities

• Inquisitive mindset, eager to learn and explore new payment technologies and systems

• Team-oriented approach with the ability to collaborate across departments.