Job Description

As an Inbound Payment Center Representative, you'll interact with rental customers of Graceland to answer questions regarding their account and collect monthly payments. You just need to enjoy building connections with and helping customers!

• Communicate in a professional manner with customers regarding rental accounts
• Process customer payments
• Discuss acceptable payment arrangements
• Interact internally with various other departments
• Promptly accept inbound calls from customers on a national level
• All other duties as assigned by management
• Hours-8:00 a.m. - 4:30 p.m.

Requirements

• High School Diploma or equivalent
• Excellent customer service skills with prior experience preferred
• Outgoing personality
• Solid computer, grammar and multi-tasking skills
• Strong attention to detail with time management and decision-making skills
• Ability to work comfortably in a fast-paced, high-volume payment center