WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Join UT Southwestern Medical Center’s Revenue Cycle team as a highly motivated, analytical, and detail-oriented Payment Specialist I.

• Work under general supervision, ensuring accuracy of data posted to patient, company, suspended, and pending accounts.

• Research and investigate accounts related to payments from patients, insurance companies, government insurance, and other third-party payers.

• Support financial operations by indexing correspondence letters and accurately interpreting Explanation of Benefits (EOBs).

• Contribute to smooth financial processes by ensuring timely and accurate payment posting.

• Maintain a high standard of customer service while handling financial transactions.

• Thrive in a structured, fast-paced environment supporting healthcare operations behind the scenes.

• Make a meaningful impact by helping maintain seamless financial operations for patients and providers.

If you are looking for an opportunity to work in a rewarding, fast-paced, and supportive environment, we encourage you to apply today!

Shift: 8-hour flex schedule, Monday thru Friday. Must begin by 9am each workday.

Work From Home (WFH) This is a potential work from home position. Applicant must live within the State of Texas. Additional details will be discussed during the interview process.

Key Responsibilities:

• Index and organize correspondence letters from patients, insurance companies, and other stakeholders.
• Interpret and analyze Explanation of Benefits (EOBs) to identify payment discrepancies and ensure accurate payment posting.
• Assist with the resolution of payment issues, including insurance denials and billing discrepancies.
• Maintain accurate and up-to-date financial records, ensuring compliance with healthcare regulations and company policies.
• Collaborate with various departments to ensure efficient and accurate payment processing and revenue cycle management.
• Provide excellent customer service by addressing payment inquiries and helping resolve issues in a timely and professional manner.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!
  
  EXPERIENCE AND EDUCATION
  
  Required
• Education
  High School Diploma or equivalent
  

• Experience
  2 years hospital/medical office payment posting or bookkeeping experience

JOB DUTIES

• Posts payments received from insurance companies, Medicare, Medicaid, patients, etc., to invoices which may involve: a) Research any payment application problems; b) Verifying all documents received; c) Takes appropriate corrective action including contacting insurance companies, patients and/or other insurance carriers to resolve questions to which invoice a payment should be posted; d) Updating the Financial Status Classificiation (FSC) of a patient; e) Preparing journal vouchers and f) Generating invoices.
• Analyzes automatic processes for correctness and posts all edits and rejects as required. Interacts with Supervisor and Group Leader in assuring data is accurate and submitted in accordance with processing deadlines.
• Posts rejected and pre-post edits manually for payments received electronically with knowledge of electronic positing and reconciliation process.
• Researches problem accounts in order to properly post payments. Elevates appropriate posting issues to Group Leader or Supervisor.
• Balances all batches and resolves discrepancies.
• Proper posting of critical company accounts, transplant, research, and complex IA accounts.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.