Job Description

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle free car buying experience to drivers everywhere. Customers can browse hundreds of cars from home, get the right one delivered to their door, and enjoy peace of mind with our 10 Day Money Back Guarantee.

Named five years in a row to the Globe and Mail’s list of Top Growing Companies in Canada and featured on Deloitte’s Technology Fast 50 and Fast 500, we are building something category defining.

Headquartered in Toronto, Clutch was founded in 2017 and operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Backed by leading investors including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90.

About the role:

Clutch is looking for a Payment Administrator to join our “Sell to Clutch”team! You are perfect for this role if you’re detail-oriented and organized as you’ll be responsible for verifying customer & vehicle documents prior to purchase. You will own customer payment processing, ensuring that customer payments are prepared accurately and efficiently. This team is integral to Clutch’s success and ensuring that we are upholding the highest standards for our customers.

Work Schedule:

• This is a permanent, part-time employment (3 days per week)
• Work shift: 8:00AM - 4:00PM or 1:00PM - 9:00PM
• Work schedule: Friday - Sunday or Saturday - Monday
• Flexibility required with scheduling

What you’ll do:

• Work in tandem with the Sell to Clutch team to ensure document accuracy, editing and drafting required documentation to facilitate all purchase transactions
• Minimize Clutch’s risk exposure by preparing customer payments with complete accuracy
• Liaise with our finance team to ensure payments are processed in an efficient and timely manner
• Tracking metrics to give insight to multiple stakeholders on the status of all transactions

We’re looking for:

• You are extremely detail oriented and focused on quality work
• 1-2 years of experience in administrative, bookkeeping or accounting roles. Experience with payment processing is a plus
• Effective in time management and prioritizing multiple tasks (auditing documents, preparing payments, liaising with advisors, etc)
• You have an ability to work under tight deadlines and maintain composure under pressure
• You understand your strengths, and have strong interpersonal, organizational, and time management skills.
• Must be comfortable working fully on-site at our 3350 Wolfedale Rd, Mississauga facility

Why You’ll Love It at Clutch:

• Real ownership over parts sourcing decisions that impact cost and speed
• Direct impact on production throughput and vehicle quality
• Opportunity to help standardize and scale parts operations
• High growth environment with room to expand scope

Employment Type:

• Existing, Permanent Full Time

Compensation & Benefits:

• Wage: $20.00 to $25.00 per hour

• Benefits: Comprehensive healthcare, dental care, vision care, prescriptions, life insurance, and dependent coverage; start from day 1

• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca