UHS Binghamton General is seeking a highly organized and collaborative
Administrative Assistant to support our Pay for Performance (P4P) initiatives. This role serves as a key liaison between the P4P Outreach Coordinators and the Managed Care Contracting team, helping drive effective outreach, care management, and daily operational success for attributed patient populations.
At UHS, we believe that every connection matters—from the way we support our patients in critical moments to how we empower our teams to grow and succeed. If you're ready to contribute to strategic planning, drive departmental goals, and lead with empathy in a fast-paced environment, we invite you to make a meaningful impact where every connection truly counts.
Primary Department, Division, or Unit:
UHS Managed Care Contracting
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$25.27 - $37.90 per hour, depending on experience
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The Administrative Assistant plays a central role in maximizing the effectiveness and coordination of outreach and ongoing care management efforts for members enrolled in UHS P4P incentive programs. This position serves as the focal point for daily P4P operations, coordination, and problem‑solving across multidisciplinary teams.
Essential Functions:
Essential functions are those tasks, duties and responsibilities that are performed with or without reasonable accommodation.
Manage and monitor P4P chase lists among P4P Outreach Coordinator to increase efficiency and maximize incentive payment performances
Work with P4P Outreach Coordinators to reconcile discrepancies between UHS gap in care information and Payer gap in care information to maximize incentive payment performance
Coordinate with the Managed Care Contracting team to collaboratively prioritize high-value P4P work and distribute worklists to the P4P Outreach Coordinators
Represents the organization and P4P efforts in the community in Managed Care Organization meetings as well as other relevant conference calls and trainings.
As needed, participate in patient outreach as a P4P Outreach Coordinator including functions such as:
Provide outreach to patients and eligible members of Pay for Performance incentive plans
Encourage patients and members to close identified gaps in care related to ongoing preventive care and adherence to prescribed care plans including medication adherence
Provide linkage to resources to promote health and wellness
Collaborate with Care Team members across the Continuum of Care
Providing ongoing support and advocacy to assist member in achieving their clinical goals and reduce avoidable emergency room visits and/or hospitalizations
Develops and implements care plans as a member of the care team.
Non-Essential Functions:
Duties the employee may perform that are not essential as defined in the job description.
Assume additional responsibilities, as requested.
Education/Experience
Minimum Required:
Associates Degree
Five (5) years of health care experience
Five (5) years of medical terminology and ICD-9/10 coding
Microsoft Office applications and analytics
Preferred:
Bachelor's degree with at least one (1) year of health care experience
License/Certification
Minimum Required:
Not applicable
Preferred:
Not applicable
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At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.
A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.
United Health Services (UHS) is the largest comprehensive healthcare system and leading private employer in the Greater Binghamton, N.Y., region. With a diverse network of over 60 locations throughout Broome and surrounding counties, we provide healthcare services to around 600,000 residents of the Southern Tier of upstate New York and portions of Northeast Pennsylvania.
UHS offers a wide range of services, from primary care to advanced specialty treatments, ensuring that our community has access to comprehensive healthcare solutions. Our commitment to patient-centered care means that every interaction is designed to prioritize the health and well-being of those we serve. We are equally dedicated to our team, creating a supportive environment where healthcare professionals can thrive.
This is UHS. Where every connection matters.
United Health Services is a locally owned, not-for-profit system, governed by a Board of Directors made up of community citizens who volunteer their time.
The employees, providers, volunteers and leadership of UHS share a commitment and promise to the people whom they serve: We will listen. We will show respect. We will give hope.
The members of UHS
UHS Hospitals: UHS Wilson Medical Center
and UHS Binghamton General Hospital
UHS Chenango Memorial Hospital
UHS Delaware Valley Hospital
UHS Senior Living at Ideal
UHS Home Care
The affiliates of UHS
UHS Medical Group
UHS Foundation
United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.
