Job Description

Posting number: 2600372

Department: Arts and Culture

Job classification: Patron Services Worker (Part-Time)

Posting type: Open

Categories: Miscellaneous, Arts

Summary

Duties include greeting and assisting Arts Center patrons; providing set-up assistance to renters and caterers; enforcing safety regulations and arts center use policies; executing emergency evacuation procedures when necessary; and assisting teachers and students during children’s arts and crafts classes. Duties also include the ability to operate a personal computer to prepare and update various reports; serving as ticket taker / scanner, usher or box office worker; training volunteer ushers; light housekeeping duties; and properly maintaining and restoring event spaces, which includes minor lifting up to 50 pounds moving lobby furniture, signs and other materials. A high school diploma or equivalent and one year of customer service experience in a retail or other high public contact environment is required. Good communication and customer service skills are essential, and an appreciation of visual and performing arts is beneficial. Duties require frequent walking and standing. There are no regularly scheduled hours; will work on an as-needed basis, per event bookings, including day, evening and weekend hours. Applicants must submit a cover letter, résumé and hours of availability with application.

PAY GRADE GG04 / FULL PAY RANGE $13.14 - $18.52 PER HOUR

Examples of duties

The full job description for this position and all other City of Irving job classifications are available online. Click here to access the list of job titles.

Qualifications

Since opening its doors, the Arts Center has been a lively hub of community celebration. Irving Arts Center alone hosts approximately 1,400 events annually, including 200+ performances and 25+ exhibitions, welcoming more than 100,000 visitors.

The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees’ diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.