Job Description

Job Category:

Clinical Support

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

The Patient Transporter at Northeast Georgia Health System plays a vital role in ensuring the safe, efficient, and compassionate movement of patients, equipment, and materials throughout the hospital. This position supports the flow of patient care by transporting patients via wheelchair, stretcher, or bed between departments such as surgery, diagnostics, and nursing units while maintaining their comfort, dignity, and safety at all times. The transporter practices proper transfer techniques, follows infection control and safety protocols, and verifies patient identity before every transport. They communicate effectively with nurses, physicians, and other healthcare staff to coordinate timely and accurate patient movement and provide comfort measures such as warm blankets and reassurance during transfers. Additional responsibilities include cleaning and inspecting transport equipment, assisting in emergency situations, delivering medical supplies, and accurately documenting all transport activities. Through professionalism, strong communication, and teamwork, the patient transporter upholds the organization’s core values of compassion, excellence, and integrity while contributing to a positive and efficient patient care experience. Reports to a Supervisor or Assistant Nurse Manager/Manger.

Minimum Job Qualifications

• Licensure or other certifications: BLS

• Educational Requirements: High School Diploma or GED

• Minimum Experience:

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience: Previous experience in patient care setting.

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Good interpersonal skills

• Physical ability to push/pull/lift patient

• Above average problem solving skills

• Basic computer knowledge and skills.

• Demonstrates working knowledge of safety practices (proper lifting techniques, safety hazards, and chemical hazards)

• Recognize the importance of effective communication.

• Actively engages in conflict resolution

Essential Tasks and Responsibilities

• Transports patients according to established departmental procedure to ensure the efficient flow of patient care.

• Adheres to MRI Zonal safety guidelines, if applicable.

• Uses correct infection control procedures when transporting patients.

• Checks patient chart for isolation precautions and follows established guidelines.

• Exemplifies the organization's customer service standards when transporting patients.

• Listen's to patient concerns, anticipates needs, and ensures physical comfort providing pillows and warm blankets if necessary.

• Takes appropriate measures to ensure that patient is not left alone or unattended on stretcher or wheelchair.

• Follow's proper protocols when entering a patient room.

• Regularly updates patient's and family members on any delays in services or unexpected wait times.

• Assists in maintaining communication between the technologist and patient during procedures.

• Offers assistance to the patient's family while patient is undergoing procedure.

• When transporting patients ensures that they are modestly covered and communicates irregularities of the surface floor.

• Assists the patient care team in providing care for the patient (getting supplies, preparing equipment).

• Oversees proper maintenance of transport equipment by promptly reporting malfunctions or broken parts to supervisor. Cleans transport equipment after each patient.

• Maintains files, enters data, and completes paperwork necessary to ensure accurate and safe patient transport through hospital.

• Maintains proper documentation: consent forms, patient information sheets, and discharge instructions.

• Asks for help when oxygen needs to be connected/disconnected knowing that it is a medication and out of scope for transporter work.

• Assists in completion of all paperwork for inpatient, outpatient, emergency, patient procedures, and instructs patients on the proper dressing for required exam.

• Assists with hospital wayfinding.

Physical Demands

• Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Frequently 31-65% of time

• Vision: Moderate, Constantly 66-100% of time

• Kneeling/Stooping/Bending: Occasionally 0-30% of time

• Standing/Walking: Occasionally 0-30% of time

• Pushing/Pulling: Frequently 31-65% of time

• Intensity of Work: Frequently 31-65% of time

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.