Job Description

Primary City/State:

Mesa, Arizona

Department Name:

Patient Transport

Work Shift:

Day

Job Category:

Clinical Support

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Patient Transport is an integral part of the Clinical Care Operations department which supports the patient flow and placement throughout this facility. We focus on our staff and empowering them to be engaged in the work that we do for our patients.

As a Patient Transporter, you will play a vital role in the safety of our patients by assisting nurses with moving/transporting patients throughout the facility with various equipment, including wheelchairs and stretchers. In addition to transporting patients, your responsibilities will include transporting specimens to the lab, and equipment as needed to its rightful place. You will be joining our very energetic, engaged, and customer service focused Clinical Care Operations (CCO) team that we like to call family! Transporters are constantly on the move in this fast-paced environment. Basic Life Support (BLS) Certification is required (must meet AHA curriculum guidelines).

This is a full time DAY shift position working three 12-hour shifts per week from 7am - 7:30pm. We use a rotating weekends and holidays schedule. You will have the opportunity to utilize our self-scheduling tool for shift coverage and also enjoy an additional 18%-night shift differential and a flat rate $1/hour weekend shift differential when applicable.

Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

POSITION SUMMARY

This position transports patients and distributes requested items as needed throughout the facility in accordance with department/facility policies, procedures and protocols.

CORE FUNCTIONS

1. Transports patients safely and efficiently between various departments following appropriate transfer techniques and proper isolation/infection control procedures. Validates patients’ identity based on established department protocol. Remains alert to patient condition and promptly communicates changes to clinical staff.
2. Assists with patient handling and lifting using appropriate patient safety equipment and appropriate safety procedures.
3. Provides distribution services of requested items between various departments as needed in accordance with established procedures that may include medications.
4. Responds to all job calls in a timely manner. May utilize computer system to track and update requests. Communicates status updates and location information as required in accordance with department protocols to help facilitate work flow.
5. Collects, cleans and disinfects patient care equipment and all other reusable items.
6. May perform supply restocking or assume clerical duties of assigned area as necessary.
7. May be required to operate golf cart to provide distribution services.
8. May be required to transport deceased persons to the facility morgue.
9. Facility based position. Responsible for the timely delivery of services with a strong focus on customer service. Customers are staff, physicians, patients, family members and visitors.

MINIMUM QUALIFICATIONS

Certification for BLS is required.

Requires interpersonal skills to operate in a direct patient contact environment. Ability to interpret verbal and written information/instructions and effectively communicate with others. Must demonstrate basic knowledge of computer skills, organizational skills, problem solving skills, and ability to function with minimal direction in a fast paced environment. If required by facility, may be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Six months previous healthcare or customer service experience preferred. Knowledge of medical terminology.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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