Patient Transport Dispatcher - PRN
Akron
Akron General Medical Center
Patient Transportation-Cleveland Clinic Akron General
AK9975
Day/Evening/Night/Weekend
5:30am-9:00pm
Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community andtreatingour patients as family
As a Patient TransportationDispatcher,you willberesponsible forthe coordination of patient transportation services through theaccurateandtimelydispatch of customer requests and efficient assignment of transport personnel todesignatedtasks including patient admissions,dischargesand related processes. In this role, you play a critical role in ensuring patients have access to the attention and treatment they need, offering a unique opportunity to make a difference in their lives every day.
APRNcaregiver in this positionworksvariable hours between 5:30AM – 9:00PM.
A caregiver who excels in this role will:
Exhibit excellent listening skills and telephone etiquette under heavy call volume, whilemaintainingprofessionalism at all times (may bemonitoredby management to ensure quality).
Utilize telephone, fax, pagingsystemand computer software to prioritize and distribute patient related tasks to Transporters inatimelyand effective mannertomaximize resource productivity and patient throughput.
Provideaccurateandtimelyinput of information into transportation software to ensure proper identification and safety of patient care and tracking thereof.
Resolve and follow up on dispatch problems related to patient, visitor,staffor employee complaints asappropriate
Monitor andmaintaindaily sign-in/out and shift logs.
Monitor productivity and response timesin accordance withdepartment quality standards andreportsvariances to management.
Identifysystem-related problems andreactquickly to escalate issues toappropriate personnelfor corrective action.
Compile special reports fromsystemas requested by management.
Transport patients during peak periods or emergencies as called upon.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
Ability totypeaminimum of 30 wpm and successful completion of an alphanumeric data entry test
Proficient in the use of computer software (e.g.MS Word,Excel,Windows environment)
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
