Downer

Patient Support Services

Downer  •  Adelaide, AU (Onsite)  •  3 months ago
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Job Description

This role involves flexible, patient-focused support including patient transport, meal delivery, housekeeping, and equipment management.

We currently have multiple full time and part time opportunities available, please indicate your preference and availability in the pre-screening questions

About Royal Adelaide Hospital
As South Australia’s pre-eminent health facility, the Royal Adelaide Hospital (RAH) is dedicated to delivering world-class care and innovation in healthcare. Our commitment to excellence ensures a safe, secure, and welcoming environment for patients, visitors, and staff.

You will ensure compliance with all safety policies and procedures, complete detailed and accurate incident reports, and contribute to a calm, professional, and supportive security presence within the hospital.

What you'll do:

  • Assist with the safe movement and transport of patients using beds, wheelchairs, and trolleys, including conducting safety equipment checks.
  • Deliver patient meal services and ensure food hygiene compliance in storage areas.
  • Maintain cleanliness and tidiness of clinical and inpatient areas, including managing linen, waste, and consumables.
  • Support clinical teams by preparing and cleaning patient areas between transfers and assisting with equipment cleaning and movement.
  • Communicate and coordinate service requests efficiently using handheld devices and liaise with clinical and support staff.

What you'll bring:

  • Previous healthcare or Patient Support Services experience is desirable but not essential.
  • Competent English reading and writing skills for safe and accurate task completion.
  • Positive, flexible approach to work and willingness to adapt to changing priorities.
  • Strong teamwork and communication skills with a compassionate attitude towards patients and families.
  • Well-presented, reliable, safety-conscious, and committed to continuous improvement and quality service delivery.

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We're proud of our high-performance culture and commitment to diversity, offering:

  • Training and development to support and diversify your career.
  • With 30% of vacancies filled internally you'll find real opportunities to advance your career.
  • Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
  • Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.


At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

Downer

About Downer

Enabling communities to thrive.

It’s what we’ve done for more than 150 years. Solving problems. Making the extraordinary run smoothly every day. We’re keeping the lights on and the water flowing. Running the hospitals that take care of us. Delivering the transport that takes us from A to B. Maintaining communication networks that keep people connected. Helping our Government and Defence customers keep them protected. Delivering train fleets. Building bridges, roads and streets. Now we’re building momentum too. Moving forward even faster.

Across Australia and New Zealand, we’re transforming the way we work. Unlocking our potential to lead by example. Using our passion and expertise to deliver complex projects and turn fresh ideas into solutions that make society a better place. Creating opportunities for our people, growth and value for our shareholders, and world-class solutions for our customers. Imagining. Innovating. Engineering. Enabling.

Industry
Construction & Skilled Trades
Company Size
10,000+ employees
Headquarters
North Ryde, AU
Year Founded
1933
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