Job Description

Our Family Practice Clifton Park office is hiring a full-time Patient Support Coordinator to join their team! This is a 40 hour work week. Monday-Friday 8:00am-4:30pm. The ideal candidate will have superior customer service skills, preferably in the medical field.

Responsibilities:

• Work all job aspects/areas of the front desk/reception area as needed.
• Close out daily batches/deposits comparing them to our daily charges and resolve errors when necessary
• Assist with the Claim Attention and On Hold Correction Report
• Review all charge passing “encounters” and follow through on corrections
• Assist with/delegate schedule changes for the providers
• Organize the reception work schedules including coordination all CLT requests
• Assist with training and coordinating reception staff and help them develop performance goals and objectives
• Routinely monitor available appointments, patient flow, confirmation calls
  pre-visit planning calls and pre-op appointments
• Ensure compliance with regulations and with office’s standards of quality patient care
• Identify and resolve operational problems within reception/scheduling
• Participate in professional development activities to keep current with health care trends and practices
• Fill in/assist with the flow of the front office should an employee be off or absent
• Assist patients with questions regarding insurance coverage, and information related to specialists
• Other duties may be assigned to meet business needs

If you are interested in this opportunity and have the desired qualifications, please Apply Now!

Compensation: $21.00 - $28.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Qualifications

• High school diploma or equivalent
• Associate’s Degree in health or business administration preferred
• Three years of administrative experience in a medical office setting
• Strong computer skills
• Knowledge of organization/office policies and procedures
• Knowledge of computer systems, programs and applications
• Maintain strictest confidentiality and discretion
• Ability to exercise initiative, problem-solving, decision-making
• Ability to establish priorities and coordinate work activities
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers
• Working knowledge of Microsoft products preferred
• Ability to communicate clearly and concisely