Sonora Quest Laboratories/ Laboratory Sciences of Arizona

Patient Services Team Lead

Sonora Quest Laboratories/ Laboratory Sciences of Arizona  •  United States (Onsite)  •  3 hours ago
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Job Description

Primary City/State:

Phoenix, Arizona

Department Name:

PSC-PV Bell-BLD

Work Shift:

Day

Job Category:

Phlebotomy

We are looking for a knowledgeable phlebotomy leader to help oversee patient diagnostic care at our patient service center on Bell Road and the 51.

POSITION SUMMARY

Position is actively responsible for an assigned department, serving as initial resource and communication liaison between immediate staff, other departments and Patient Services management. Assists, resolves, and reports to and under the guidance of the area Supervisor. Performs all technical or administrative work at an advance level of competency and efficiency. Actively involved with patient and process quality improvement while remaining compliant with regulatory agencies.

MINIMUM QUALIFICATIONS

  • Education consistent with a high school diploma or equivalent.
  • Must possess a strong knowledge and understanding of the clinical laboratory in the areas of test management/phlebotomy, as normally demonstrated through two (2) years’ of experience within the clinical laboratory in phlebotomy/test management area.
  • Ability to perform complex problem solving and leadership skills required.
  • Communicates effectively in oral and written formats and delivery of information.
  • Advanced computer skills.
  • Excellent Customer Service skills.
  • Working knowledge of regulatory, accrediting, and compliance requirements.
  • Good leadership, communication, and interpersonal skills.
  • Placement in Mobile/Long Term Care department requires ADHS Fingerprinting Certification or the ability to obtain fingerprinting certification.
  • IOP placement requires execution of “Confidential Information and Restrictive Covenant Agreement”.
  • May require a valid driver’s license and be eligible for coverage under the company auto insurance policy.

PREFERRED QUALIFICATIONS

  • Previous management experience or participation in management training programs.
  • Associates degree or equivalent experience.
  • National phlebotomy certification.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Sonora Quest Laboratories/ Laboratory Sciences of Arizona

About Sonora Quest Laboratories/ Laboratory Sciences of Arizona

Sonora Quest Laboratories, a subsidiary of Laboratory Sciences of Arizona, is an Arizona-based joint venture between Banner Health and Quest Diagnostics (NYSE: DGX) that makes up one of the nation’s largest integrated laboratory systems. We are the trusted leader in diagnostic and information services with approximately 3,900 employees performing more than 100 million diagnostic tests per year. Our comprehensive test menu encompasses routine, molecular, prescription drug monitoring, genetic/genomic, women’s health, and pathology testing services. Sonora Quest is accredited by the College of American Pathologists, the gold standard in laboratory accreditation, which helps ensure the highest standard of care for laboratory operations. To schedule an appointment, find one of our 70+ patient service centers across Arizona, or learn more about ordering tests without a provider’s order through My Lab ReQuest™, visit us at SonoraQuest.com.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Phoenix, Arizona
Year Founded
1997
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