KPH HEALTHCARE SERVICES, INC

Patient Services Support Coordinator

KPH HEALTHCARE SERVICES, INC  •  Syracuse, NY (Onsite)  •  3 months ago
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Job Description

Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks.

Perform various clerical and administrative support duties throughout Specialty Pharmacy

Responsibilities

  • Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
  • Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
  • Responsible for organizing and mailing letters to patients.
  • Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
  • Responsible for providing support to Call Center Representatives who are not working physically in the facility
  • Assist call center operations with miscellaneous reporting tasks
  • Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
  • Role requires 100% attendance in the physical facility.
  • Perform other duties as assigned

Qualifications

Educational Requirements:

  • Minimum: High School Diploma or GED
  • Preferred: AS Degree or higher in Business Administration or related field

Experience:

  • Preferred: 0-2 years of experience in a similar position

Special Conditions of Employment:

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation

$17.00-18.00 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

KPH HEALTHCARE SERVICES, INC

About KPH HEALTHCARE SERVICES, INC

KPH Healthcare Services, Inc. is a national provider of pharmaceutical and health care services with complementary businesses in both the retail and commercial segments of the industry. Our company is comprised of four divisions: Kinney Drugs, a chain of 98 full-service drug stores located throughout New York and Vermont; HealthDirect Institutional Pharmacy Services, that services long-term care and alternative care needs; ProAct, Inc., a pharmacy benefit management company with sales offices throughout the country and a mail order pharmacy; and Noble Health Services, a specialty pharmacy that dispenses medications used to treat complex and chronic diseases.

Industry
Chemicals & Materials
Company Size
201-500 employees
Headquarters
East Syracuse, New York
Year Founded
Unknown
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