Job Description

Join Our Heart & Vascular Center as a Patient Services Specialist!

Are you passionate about helping others and delivering top-notch customer service? We’re looking for a full-time Patient Services Specialist to join our friendly, positive, and dedicated team!

Why You’ll Love This Role:

• We’re committed to investing in you!
• Make a meaningful impact in patients' lives every day
• Be part of a supportive and welcoming team
• Enjoy a Monday-Friday schedule (8:30 AM - 5:00 PM) – NO nights, weekends, or holidays!
• Work in a professional medical setting where your customer service skills shine

What We’re Looking For:
✔ Previous customer service experience in a medical setting
✔ Bilingual (Spanish & English) preferred, but not required
✔ A warm, friendly, and patient-focused attitude

If you're ready to be part of a team that truly cares, we’d love to meet you!

Apply today and take the next step in your career with us.

Patient Services Specialist – Key Responsibilities

• Greet & assist patients and physicians with a professional, friendly attitude
• Manage patient flow – check-in/out, keep appointments on schedule
• Maintain accurate records – update demographics, insurance, and appointments
• Handle communications – triage calls, schedule via E-fax, email, text, and phone
• Organize medical records – retrieve and manage patient files
• Stay efficient & professional – multitask in a fast-paced environment with a positive demeanor
• Collaborate with clinical staff – ensure seamless coordination between providers and patients
• Deliver excellent customer service – create a welcoming and supportive experience for all patients

QUALIFICATIONS

• High school diploma or equivalent.
• Clerical: typing filing, scheduling, computer, phone and people skills
• Excellent customer service; strong computer skills; outstanding communication; multitasking skills are required.
• Ability to multi-task in a fast-paced environment.
• Bilingual (English/Spanish) preferred.
• Patient care background and/or medical scheduling experience required.

BENEFITS

Valley View offers a robust benefits package designed to support your health, well-being, and financial future:

• Medical, Dental and Vision
• Annual Bonus based upon organizational and individual performance.
• Flexible Spending Account (FSA)
• Generous Paid Time Off accrual
• Tuition Assistance
• 401(a) and 403(b) plans
• Employee Assistance Program
• Employee discount on Valley View Services
• Use of Sunlight and Aspen SkiCo day passes
• Access to Sunlight and Aspen SkiCo day passes
• Exclusive discounts at local gyms.

APPLICATION SUBMISSION END DATE

Application window will close upon successful hire of qualified candidate