Job Description

Our Factory Optical - Moose Jaw - Thatcher Drive E location is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist.

This position is a full-time, fixed-term role working 30-40 hours per week, Monday to Saturday, ending January 2027.

If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Join our team at solis optics and help us in creating a remarkable customer experience and finding a frame for every face.

What Will You Be Doing? 

• Warmly greeting customers as they enter our store 
• Communicating with customers in person, by phone, and by email 
• Billing the customer, their medical service provider and other third parties 
• Managing appointment bookings, prescription printouts and billing and payments 
• Upholding excellent customer service standards using your charisma and problem-solving skills 

  What Do You Bring?

• Warmly greeting customers as they enter our store 
• Communicating with customers in person, by phone, and by email 
• Billing the customer, their medical service provider and other third parties 
• Managing appointment bookings, prescription printouts and billing and payments 
• Upholding excellent customer service standards using your charisma and problem-solving skills 

How You'll Benefit

• A comprehensive total rewards package
• Competitive wage and benefits 
• Rapid and continued growth, ensuring a constantly challenging and rewarding environment 
• A workplace culture fosters a sense of collaboration 
• Ongoing training and development opportunities 

Why You Should Join Us

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accomodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

#SOLIS