Job Description

Patient Services Representative

Your experience matters:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog.

Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!

How you’ll contribute:

The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care.

A Patient Services Representative (PSR) who excels in this role:

• Performs scheduling, registration, patient pre-admission and admission at physician practice
• Performs reception and discharge functions.
• Accurately obtains complete and accurate patient demographic information.
• Performs proper, compliant patient liability collection techniques before, during and after date of service.

What we offer:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

Comprehensive Benefits Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development Ongoing learning and career advancement opportunities.

Qualifications and requirements:

Applicants should have high school diploma or equivalent. Associate's degree is preferred. Additional requirements include:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.