Job Description

Rediscover Purpose

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring: Patient Services Representative / Medical Assistant - Part-Time

Locations: Oak Creek - with occasional coverage in Pleasant Prairie

As a Patient Services Representative/Medical Assistant, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

How you will make an impact as a Patient Services Representative/Medical Assistant:

• Greet patients and accurately check patients into EHR using established patient registration check-in protocols
• Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and work with clinic team members to maintain daily schedule
• Schedule patient appointments
• Greet, room, and take vitals of patients
• Ensure clinic patient appointments run in a timely manner, communicating with Physicians and APPs necessary information before they see patients
• Sanitize exam rooms after each patient
• Sanitize equipment used in clinics including instruments, scopes, and specialty procedure equipment
• Rotate/stock pharmaceutical closet; dispose of expired medication
• Maintain inventory of medical supplies and non-sample pharmaceuticals
• Assist with additional clinic responsibilities as required

What You Bring:

• Medical Assistant experience preferred, such as CMA (AAMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA) or a minimum of two years of working experience.
• Experience working with insurance preferred
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• A customer-first mindset and excellent communication skills
• High attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• Strong time management skills and the ability to multitask effectively
• Experience working with performance-based goals or metrics
• Valid driver license
• Ability to work at and train at our Oak Creek and Pleasant Prairie clinics as needed

Why Choose ADVENT:

• This is a 24-hour flex position working: Wednesday, Thursday and Friday, between the hours of 8am-4:30pm
• Enjoy weekends and evenings for yourself

Explore more at: ADVENT Careers Website