UCLA Health

Patient Services Representative, Homeless Program

UCLA Health  •  $43.49/hr  •  Onsite  •  1 day ago
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Job Description


General Information

Work Location: Venice, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday - Friday, 8:00am - 5:00pm

Posted Date

05/28/2026
Salary Range $30.36 - 43.49 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

30877


Primary Duties and Responsibilities

Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need. The organization has more than 500 staff who serve 45,000 people with compassion, dignity, and respect across an area from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers, and mobile clinics, plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.

Make a difference in the community as a Homeless Program PSR. In this role you will help the low-income and homeless patients of our community based, primary health care clinics. This role will:

  • Performs and completes a full range of patient registration including demographics and payer/ insurance information.
  • Responsible for processing and completion of patient specialty and internal referrals in a timely manner
  • Schedules and coordinates new and follow up patient appointments
  • Checks in and checks out patients, ensuring a smooth flow from arrival to discharged
  • Collects insurance cards and verifies insurance real time
  • Scans and uploads records to the electronic health record
  • Processes task in the HER on a daily basis
  • Provides compassionate administrative patient service and supports staff and clinicians.
  • Perform duties as assigned by supervisor.

Salary Range: $30.36 - $43.49 Hourly


Job Qualifications

Required:
  • MS Office programs, including MS Word, Excel, and Outlook.
  • Ability to travel between clinic sites and have a valid California Driver’s license
  • Good communication skills and the ability to embrace diversity.
  • Ability to effectively interact with people and develop positive relationships while being tactful, respectful, and direct in communication.
Preferred:
  • 3-5 years of experience in a healthcare or medical setting
  • Bilingual English/Spanish language skills
  • Ability to accurately and efficiently use our HER system, and ability to use data for decision making

As a condition of employment
, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.
UCLA Health

About UCLA Health

For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.

Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.

Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Los Angeles, CA
Year Founded
1955
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