Chord Specialty Dental Partners

Patient Services Representative

Chord Specialty Dental Partners  •  Columbus, OH (Onsite)  •  19 hours ago
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Job Description

Overview

Are you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.

At Clover Kids Pediatric Dentistry, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. As a proud partner of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.

How does this shape your job experience?

We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.

Responsibilities

Job Summary: The Patient Services Representative (PSR) is an important part of the Chord Specialty Dental Partners team. The PSR will have responsibility for being the first line of customer service for all patients and visitors entering our practices. The position will primarily be responsible for assisting patients and ensuring that patients and their families receive the best possible service.

Schedule: Monday - Thursday 8:15am - 5:00pm and Friday 8:15am - 1:00pm

Responsibilities:

  • Calculate and collect co-payments, verify insurance (including Medicare and Medicaid), complete credit card processing, and balance nightly deposits.
  • Schedule/confirm patient appointments and follow up on no-shows or cancelations.
  • Smile and greet patients and families upon arrival and dismissal.
  • Answer telephones and check voicemails
  • Check patients in/out and verify patient information
  • All other tasks as requested by management.

Qualifications

What You Need:

  • High School Diploma generally required
  • Knowledge of administrative and clerical procedures
  • Experience with customer service principles and practices
  • Must be available to travel to other locations to meet operational needs

Preferred, but not required

  • At least one year of experience working in a dental, medical, or health-care office is preferred
  • Knowledge of insurance plans (HMO/PPO/Medicare/Medicaid) is helpful
  • Bilingual

#IND

Chord Specialty Dental Partners

About Chord Specialty Dental Partners

Chord Specialty Dental Partners is a leading, multi-specialty Dental Support Organization (DSO). We support the provision of preventive services, diagnostic imaging, and a full range of restorative dental care for our affiliated pediatric practices, orthodontic locations, and ambulatory surgery centers at more than 60 locations across six states. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to our patients – from infants to adolescents—in a fun, welcoming environment.

At Chord, our goal is to provide the highest level of business and operational support, allowing our affiliated dental care teams to focus on true patient-centered care. From financial management to human resources and business development, our professionals work to support our partner practices, improving patient experience and access to dental care. We’re proud to play a role in dental practice success, and even more honored to be making a difference in the lives of children in the communities we serve.

If you're looking for a rewarding career in a growing company with room for advancement, look no further! We're always expanding our team at our Home Support Office based out of Nashville, TN as well as our teams within our offices. These in-office opportunities include Doctors, Dental Assistants, Patient Service Representatives, Orthodontic Assistants, and more.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Nashville, Tennessee
Year Founded
2017
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